CSG to Present at Citizens JMP’s Technology Conference
CSG® (
NASDAQCSGS) today announced that the company will present at Citizens JMP’s Technology Conference at The Ritz Carlton, 600 Stockton Street, San Francisco, CA. The presentation will be held at 3:00PM PST on March 3, 2025, and will feature John Rea, CSG’s Senior Vice President & Head of Finance, Investor Relations, Treasury, Insurance and ESG Reporting, who will be providing a high-level overview of the company.
2025 Is the “Prove-It” Year for CX, Reveals CSG State of the Customer Experience Report
CSG® (
NASDAQCSGS) today released its 2025 State of the Customer Experience Report, which identifies four winning strategies for brands to begin tangibly improving their customer experience (CX) and earn customer loyalty. CSG’s insights show that successful CX leaders don’t just deliver good experiences; they prove how those initiatives make money, save money and increase brand equity.
CSG Systems International Reports Fourth Quarter and Full Year 2024 Results
CSG (
NASDAQCSGS) today reported results for the quarter and year ended December 31, 2024.
CSG Systems International Announces Its 12th Consecutive Year of Increased Dividend Payout
CSG® (
NASDAQCSGS) today announced that its Board of Directors approved a 7% increase in the Company’s quarterly cash dividend payment. The new quarterly payment amount has been increased to $0.32 per share of common stock to be paid on April 2, 2025, for shareholders of record as of the close of business on March 19, 2025.
Gamma Chooses CSG to Propel Innovation and Fuel Enterprise and Channel Business Growth
In a fiercely competitive market, communications service providers (CSPs) must be nimbler than ever to earn customer loyalty. As part of its digital transformation strategy, Gamma Communications plc (“Gamma”), a leading technology-based provider of communication services across Europe, chose CSG® (
NASDAQCSGS) to strengthen its customer experience. This collaboration will allow Gamma the agility to quickly bring new products to market and adapt in real-time to meet consumer needs, enabling greater loyalty and growth.
CSG Forte Wins TSG Real Transaction Metrics Awards for Second Consecutive Year
TSG (The Strawhecker Group) recognized CSG Forte, a leader in complete and customizable digital payments, as the payment gateway provider with the “Best Gateway Uptime” and “Lowest Minute Outage” in North America. TSG’s always-on Global Experience Monitoring platform benchmarks gateway performance by conducting 24/7/365 pings to locations across the globe. Based on credit card transaction performance and merchants’ perspectives of performance at checkout, CSG Forte earned TSG’s two top honors for payment gateway stability and reliability.
CSG Actively Assisting with Investigation into UK Connectivity Customer’s Data Breach; No Evidence CSG or its Platform Were the Cause
On Jan. 21, 2025, CSG learned that an external party gained unauthorized access to a single provider’s data residing on a CSG platform. We have no evidence that CSG’s technologies and systems were compromised or that CSG was the cause of the unexpected access to the data. CSG provided immediate containment and is actively supporting our customer. CSG remains committed to keeping customer and consumer data safe. We take all matters of security seriously and will continue to work on behalf of our customer to resolve this issue.
CSG Announces Board of Directors’ Chair Transition
CSG® (
NASDAQCSGS) today announced as part of the Board of Directors’ long-term succession planning process that Ron Cooper, the current Board Chair, will step down from the role at the end of his term on May 14, 2025. Marwan Fawaz, a current board member and industry veteran, has been selected by the Board to succeed Mr. Cooper as Chair following the May 2025 Annual Shareholders Meeting.
CSG Systems International to Hold Fourth Quarter and Full-Year 2024 Earnings Conference Call on February 5
CSG® (
NASDAQCSGS) invites you to participate in a conference call on Wednesday, February 5, 2025, at 5:00 p.m. ET to discuss the company's fourth quarter and full-year 2024 earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran.
CSG Systems International Approves Quarterly Dividend
CSG® (
NASDAQCSGS) today announced that its Board of Directors approved the Company’s quarterly cash dividend payment of $0.30 per share of common stock to be paid on January 3, 2025 for shareholders of record as of the close of business on December 18, 2024.
CSG Completes Inaugural Double Materiality Assessment for ESG Reporting
CSG® (
NASDAQCSGS) today announced the successful completion of its inaugural double materiality assessment as a critical step to enhance its environmental, social and governance (ESG) practice and further inform its sustainability strategy. This comprehensive evaluation allows CSG to better understand the impacts, risks and opportunities of key ESG topics, including greenhouse gas (GHG) emissions, employee wellbeing, customer data privacy and business ethics, based on both financial and impact materiality.
Saurabh Joshi Joins CSG as President of Payments
Today, CSG® (
NASDAQCSGS) named payments veteran Saurabh Joshi its new president of Payments. His appointment adds deep payments and fintech expertise that has helped large and small companies achieve more than they thought possible in the global market by creating a shared vision that puts the customer first.
CSG Systems International Reports Third Quarter 2024 Results
CSG (
NASDAQCSGS) today reported results for the quarter ended September 30, 2024.
CSG Announces Six-Year Contract Renewal with Comcast
CSG® (
NASDAQCSGS) and Comcast today announce that they signed a six-year contract renewal through December 31, 2030 extending their 35+ year relationship.
CSG Forte Engage Honored for Innovation in Top Industry Awards
CSG Forte, a leader in complete and customizable digital payment solutions, announced three industry award wins for innovation in payments today. CSG Forte Engage, a multi-channel, low-to-no code payment solution, earned two awards at the Juniper Research 2024 Future Digital Awards for Fintech & Payments: Platinum in the Omnichannel Payments Platform category and Gold in the Recurring Payment Platform Innovation category. In the 2024 PayTech Awards USA, CSG Forte Engaged earned the Top Innovation in Payments award.
CSG Systems International to Hold Third Quarter 2024 Earnings Conference Call on November 6
CSG® (
NASDAQCSGS) invites you to participate in a conference call on Wednesday, Nov. 6, 2024, at 5:00 p.m. ET to discuss the company's third quarter earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran.
CSG and Cellusys Drive New Era of Innovation in Roaming
Mobile operators face growing challenges in managing complex roaming agreements, settlements and network quality, impacting their customer experience and business growth. Today, CSG® (
NASDAQCSGS) announced a new partnership with Cellusys, the industry leader in roaming steering, fraud and security and analytics solutions for mobile operators, that will address these pain points and boost innovation in the global roaming landscape.
CSG Systems International Approves Quarterly Dividend
CSG® (
NASDAQCSGS) today announced that its Board of Directors approved the Company’s quarterly cash dividend payment of $0.30 per share of common stock to be paid on September 27, 2024 for shareholders of record as of the close of business on September 13, 2024.
CSG Systems International Reports Second Quarter 2024 Results
CSG (
NASDAQCSGS) today reported results for the quarter ended June 30, 2024.
Lyse Moves to the Cloud with CSG to Enhance Mobile Customer Experience
Lyse, one of Norway's largest energy and telecommunication companies, is a pioneer in customer-focused innovation. To wow customers and deliver effortless experiences for generations to come, Lyse chose CSG®’s (
NASDAQCSGS) cloud-native, software-as-a-service (SaaS) platforms to modernise its mobile consumer business. This move to the cloud enables Lyse to consolidate offerings, strategically complement services and boost business growth with long-term cost-effectiveness. With a vision towards the future, Lyse is poised to raise the bar for customer experience in the Norwegian telecommunications market.
Telenor Denmark Leads New Era in Wireless Innovation with CSG
Telenor Denmark, the second-largest mobile operator in the Danish market, is a trailblazer for customer-first innovation. To reinforce its position at the forefront of digital telecommunications commerce and continue to provide excellent customer experiences, Telenor Denmark chose CSG®‘s (
NASDAQCSGS) cloud-native, software-as-a-service (SaaS) platforms to drive its evolution into the future. This transformation turbocharges Telenor Denmark’s omnichannel monetisation, improves business efficiency and future-proofs the B2C and B2B customer experience.
CSG Forte Wins TSG Award for Best API Set Second Year in a Row
TSG (The Strawhecker Group) recognized CSG Forte, a leader in complete and customizable digital payment solutions, as the Best API Set in the 2024 Best of Breed API Awards. Based on APIs that create a user-friendly experience for developers, CSG Forte earned the top scores for the ease of access to its APIs, clarity, simple implementation, robust error handling and effective issue escalation. TSG’s rigorous Global Experience Monitoring platform benchmarks the overall API experience of payment gateways by testing their functionality, documentation, integration and development.
CSG Systems International to Hold Second Quarter 2024 Earnings Conference Call on August 7
CSG® (
NASDAQCSGS) invites you to participate in a conference call on Wednesday, Aug. 7, 2024, at 5:00 p.m. ET to discuss the company's second quarter earnings results. The conference call will feature CSG president and chief executive officer Brian Shepherd and CSG chief financial officer Hai Tran.
Zain Sudan Rebuilds Wireless Business in Record Time with CSG
Zain Sudan, part of Zain Group, a leading wireless operator in the Middle East and North Africa, is a frontrunner in customer engagement through Unstructured Supplementary Service Data (USSD). After a recent data centre outage, Zain Sudan trusted CSG® (
NASDAQCSGS) to drive the disaster recovery of its wireless business and keep the people of Sudan connected, while preserving its market leadership. Through a gateway rebuild, Zain Sudan quickly relaunched essential services so customers could manage plans and check balances while it rebuilt its wireless business with CSG in less than 21 days.
CSG Named a Leader for Customer Journey Orchestration by Top Analyst Firm
As customer expectations grow and competition widens, it’s critical for brands to meet customers where they are in the moments that matter. As a Leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q2 2024, released today, CSG® (
NASDAQCSGS) helps some of the world’s most recognizable brands turn customer insights into action. CSG Xponent, a best-in-class customer engagement platform, received the highest scores possible in 16 of the 30 total Forrester Wave™ criteria, including customer journey analytics, cross-journey orchestration and real-time decisioning.
