Salesforce (CRM)

Using innovations from Cyntexa and Salesforce Loyalty Management, Keells has been able to successfully roll out the new Keells' Nexus Loyalty Program.SAN FRANCISCO - Jan. 16, 2025 - PRLog -- Cyntexa, today announced that Keells has experienced enhanced customer engagement and loyalty with the help of Salesforce technology and the expertise of Cyntexa. Cyntexa is using Salesforce Loyalty Management to help Keells see faster results and get the most from the Salesforce platform.Keells sought assistance with customer management, including streamlining enrollment processes and managing customer data. To enhance customer experience and improve operational efficiency, it was essential for Keells to streamline the process of redemption and accrual of loyalty points and address the existing delays. Keells' vision was to have a well-aligned loyalty process that could assist in offering personalized offers and rewards to its customers.Cyntexa provides a range of services, including consultation, implementation, migration, integration, and managed services to ensure business success.Experts at Cyntexa thoroughly assessed Keells' existing loyalty infrastructure and implemented Salesforce Loyalty Management, enabling Keells to use real-time point accrual, redemption, and advanced access control mechanisms.By using Salesforce Loyalty Management and Cyntexa's expertise and innovations, Keells has been able to strengthen brand loyalty through its improved customer experience. Moreover, they also witnessed an improvement in their overall operational efficiency.Keells successfully rolled out the loyalty program to more than 135 retail stores with Cyntexa's expertise in just 12 days, resulting in a significant transformation in their customer engagement strategy.Vishwajeet Srivastava, CTO at Cyntexa, added, "We are proud to have successfully partnered with Keells to implement a comprehensive loyalty program management solution in a remarkably short timeframe. It was quite a significant journey to manage and migrate their existing loyalty systems and processes, implementing them seamlessly on Salesforce Loyalty Management. We are delighted with the outcome of this project and look forward to continuing our partnership with Keells in the future."Osanda Warnekulasooriya, Assistant Vice President, Head of Business Systems - John Keells Group, said, "We are delighted to have successfully launched Sri Lanka's largest Nexus Loyalty Program, facilitated by our esteemed implementation partners like Cyntexa. Reflecting on our journey, it's clear that we've overcome significant challenges. I'd like to acknowledge the exceptional efforts and dedication of the Cyntexa team. Their ability to handle a project of this scale, involving a customer base of over 2.6 million, without any service disruptions, is truly commendable."Salesforce, AppExchange, and others are among the trademarks of Salesforce, inc.About CyntexaCyntexa is a prominent IT consulting firm that focuses on the digital transformation of businesses worldwide. The company has a team of over 400 professionals and has delivered 900+ projects across various industries.

Salesforce (NYSECRM), the world’s #1 AI CRM, today announced that SharkNinja, a global product design and technology company, is implementing Agentforce and other Salesforce products, including Commerce Cloud, to drive global growth by scaling its personalized customer service approach with autonomous agents.

Salesforce (NYSECRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping store associates, customer service representatives, and digital merchants boost productivity and sales, while delivering more personalized shopping experiences.

Salesforce (NYSECRM), the world’s #1 AI CRM, today revealed new data showing holiday retail sales surged to a record $1.2 trillion globally and $282 billion in the United States, but high returns could dampen overall profit margins.

Salesforce, Inc., a global leader in cloud-based software, has released its highly anticipated 2024 Online Holiday Shopping Report, shedding light on significant consumer behavior shifts and emerging trends for the holiday season.

Salesforce (NYSECRM), the world’s #1 AI CRM, today announced Agentforce 2.0: the newest version of Agentforce, the first digital labor platform for enterprises — a complete AI system for augmenting teams with trusted, autonomous AI agents in the flow of work. This release introduces a new library of pre-built skills and workflow integrations for rapid customization, the ability to deploy Agentforce in Slack, and advancements in agentic reasoning and retrieval augmented generation (RAG). These advances will enable companies to scale their workforce with customized agents capable of handling complex, multi-step tasks with even more precision and accuracy.

Salesforce (NYSECRM), the #1 AI CRM, today announced an expanded collaboration with the Adecco Group (SIX: ADEN), the world’s leading talent company, to reimagine recruiting and support for job applicants. Using Salesforce, including Agentforce and Data Cloud, the Adecco Group is scaling its global talent supply chain, filling more open roles faster while providing superior experiences for job seekers.

Salesforce (NYSECRM), the #1 AI CRM, today announced that Vivint, an NRG company and leading provider of smart home and security solutions, is leveraging Agentforce to augment its customer service teams and provide 24/7 autonomous agent support for customers.

The incubator is an evolution of KPMG's leadership in AI and data modernization and will draw on the firm's industry...

Salesforce (NYSECRM), the #1 AI CRM, today announced that its board of directors declared a quarterly cash dividend of $0.40 per share. The dividend is payable January 9, 2025, to stockholders of record on December 18, 2024.

Salesforce (NYSECRM), the #1 AI CRM, today announced its 2024 Cyber Week results (Nov. 26 - Dec. 2), revealing a record $314.9 billion in global online sales, with U.S. consumers contributing $76 billion.

Using innovation from Cyntexa and Salesforce, VerifyTreatment continually advances efficiency and data accuracy for healthcare providers.SAN FRANCISCO - Dec. 11, 2024 - PRLog -- Cyntexa, a leading Salesforce consultant, announced today its collaboration with VerifyTreatment (VerifyTX), a premier healthcare technology provider, to deepen the integration of VerifyTreatment's services within Salesforce. This collaboration has significantly boosted operational efficiency and accuracy in insurance verification processes for healthcare providers.VerifyTX is a comprehensive insurance verification platform that provides healthcare organizations with real-time access to the most comprehensive coverage details that can be accessed remotely on any device. Serving a broad network of healthcare providers with many Salesforce users, VerifyTX tapped Cyntexa to help upgrade its integration within Salesforce, giving users access to verification services directly within their Salesforce environment, seamlessly incorporating into their daily workflows. This advancement streamlines previous processes by consolidating all necessary tools in one interface, boosting productivity and enabling healthcare providers to devote more attention to patient care."Our collaboration with Cyntexa on this project resulted in an optimized, interoperable experience between our customers who are Salesforce users and their patients' insurance plan data. This function and the speed at which it occurs in the process is critical to our clients to expedite treatment and care for their patients," - said Trent McCallson, Chief Strategy Officer, VerifyTreatment.Cyntexa has been helping organizations of all sizes with their Salesforce needs. Their expertise spans consultation, implementation, development, integration, and managed services."By successfully integrating this AppExchange application, we delivered a valuable solution that streamlined operations. This project showcased our team's expertise in Salesforce development and our ability to deliver innovative solutions that align with client needs," - said Vineet Bhagchandani, Technical Architect at Cyntexa.The upgraded functionality is now available on Salesforce AppExchange, enabling healthcare organizations to immediately benefit from these advanced capabilities, here: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000FANG9UAPSalesforce, AppExchange and others are among the trademarks of Salesforce, inc.About CyntexaCyntexa is a global IT consulting firm that empowers organizations to leverage the power of cloud technologies like Salesforce. With a team of over 400 cloud experts, the company has delivered 900+ projects to its 675+ clientele worldwide. In addition to their CRM and cloud consulting services, the company also provides IT staff augmentation fulfilling their client's IT talent needs.About VerifyTreatmentVerifyTreatment (VerifyTX) is a leading provider of cloud-based healthcare software solutions, available 24/7, allowing healthcare organizations to verify insurance benefits efficiently. It offers real-time, easy-to-read coverage details that can be remotely accessed on any device. Serving a broad network of healthcare providers, VerifyTreatment is helping patients get treatment faster while simultaneously enabling healthcare organizations to increase revenue.

Salesforce (NYSECRM), the #1 AI CRM, today announced results for its third quarter fiscal 2025 ended October 31, 2024.

Salesforce (NYSECRM), the #1 AI CRM, today announced it has granted equity awards under its 2014 Inducement Equity Incentive Plan (the "Plan") to new employees who joined Salesforce in connection with the acquisitions of Tenyx, PredictSpring, and Zoomin. The Plan was adopted by the Salesforce Board of Directors in July 2014, in accordance with New York Stock Exchange Rule 303A.08.

Salesforce (NYSECRM), the world’s #1 AI CRM, today announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox environments, and transparently manage usage at scale.

Salesforce (NYSECRM), the world's #1 AI CRM, today announced that luxury appliance manufacturer Fisher & Paykel, will deploy Agentforce to scale its customer support team with autonomous agents — taking actions like answering frequently asked questions, scheduling service appointments, and more, freeing up human agents' time for higher value tasks.

Salesforce (NYSECRM), the #1 AI CRM, today announced that its third quarter fiscal year 2025 results will be released on Tuesday, Dec. 3, 2024, after the close of the market. The company will host a conference call at 2:00 p.m. (PT) / 5:00 p.m. (ET) to discuss its financial results with the investment community. A live webcast and replay of the event will be available on the Salesforce Investor Relations website at www.salesforce.com/investor.

London - 08 November, 2024 - Axolt this week unveiled updates to its ERP suite for the Retail, Manufacturing, Healthcare, and Service industries on Salesforce AppExchange, the premier marketplace for enterprise applications and experts. These enhancements empower customers to streamline and automate key business functions with modules that offer increased flexibility, real-time insights, and advanced integration capabilities.

London - 07 November, 2024 - Axolt today unveiled updates to its ERP suite for the Retail, Manufacturing, Healthcare, and Service industries on Salesforce AppExchange, the premier marketplace for enterprise applications and experts. These enhancements empower customers to streamline and automate key business functions, with modules that offer increased flexibility, real-time insights, and advanced integration capabilities.

Salesforce (NYSECRM), the world’s #1 AI CRM, today announced the general availability of Agentforce, a new layer on the Salesforce Platform that enables companies to build and deploy AI agents that can autonomously take action across any business function. Agentforce goes beyond chatbots and copilots, using advanced reasoning abilities to make decisions and take action, like resolving customer cases, qualifying sales leads, and optimizing marketing campaigns. Agentforce doesn’t depend on human engagement to get work done; these agents can be triggered by changes in data, business rules, pre-built automations, or signals via API calls from other systems. Companies like OpenTable, Saks, and Wiley are using Agentforce today to augment their employees, expand their workforce, and improve customer experiences.

With an individual-centered approach, Sales4orce helps folks transform their inner potential into winning Salesforce Careers, paving the way for a strong Salesforce ecosystem for all.

With an individual-centered approach, Sales4orce helps folks transform their inner potential into winning Salesforce Careers, paving the way for a strong Salesforce ecosystem for all.

Stocks struggled for direction, but the trend before tech earnings is still bullish. Nevertheless, investors should expect volatility ahead of the election.

Chicago, IL () October 17, 2024 -- Burnham Nationwide is proud to announce its pivotal role in the development of Salesforce Tower Chicago.

Looking at MarketBeat’s Analyst Forecast tool, we can see that out of 38 analyst ratings on Salesforce shares, 29 have it rated Buy.