Freshworks Inc. is a cloud-based customer engagement software company that offers businesses a suite of tools designed to improve customer relationships and streamline operations

Its platform includes solutions for customer support, sales automation, marketing, and IT service management, empowering organizations to enhance their service delivery and maintain seamless communication across various channels. By focusing on delivering an intuitive user experience, Freshworks aims to help small and medium-sized enterprises grow and thrive in competitive markets through innovative technology and data-driven insights.