Articles from ServiceNow, Inc.
ServiceNow Reports Fourth Quarter and Full-Year 2024 Financial Results; Board of Directors Authorizes Additional $3B for Share Repurchase Program
ServiceNow (NYSENOW), the AI platform for business transformation, today announced financial results for its fourth quarter ended December 31, 2024, with subscription revenues of $2,866 million in Q4 2024, representing 21% year-over-year growth and 21% in constant currency.
By ServiceNow, Inc. · Via Business Wire · January 29, 2025
ServiceNow Unveils New Research on Government Organizations Setting the Pace for AI-Driven Transformation
ServiceNow (NYSENOW), the AI platform for business transformation, has released The State of AI-Powered Transformation in Government, a global research study on the pace of AI transformation in the public sector. Top findings include a group of AI Pacesetters—government organizations relatively more advanced in using AI and other emerging technologies—that are driving efficiency and achieving better outcomes than organizations that have been slower to adopt AI-powered workflows and automation. Key insights illuminate the unique ways Pacesetters use AI to improve citizen and employee experiences, strengthen compliance, and scale business processes.
By ServiceNow, Inc. · Via Business Wire · October 30, 2024
Pearson and ServiceNow Collaborate to Supercharge Workforce Development and Employee Experiences in the Age of AI
Pearson (FTSE: PSON.L), the world’s lifelong learning company, and ServiceNow (NYSENOW), the AI platform for business transformation, today announced a global collaboration to supercharge workforce development and employee experiences in the age of AI. In the first phase of the multi-year deal, ServiceNow will collaborate with Pearson on research and insights that analyze how emerging technology will impact the global workforce and will use Credly by Pearson to issue accreditation and track skills development. Pearson will use ServiceNow’s AI-powered Now Platform to boost employee productivity, efficiency, and talent retention.
By ServiceNow, Inc. · Via Business Wire · October 23, 2024
ServiceNow Boosts Productivity and Strengthens Collaboration Across the Enterprise With the Now Platform Xanadu Release
ServiceNow (NYSENOW), the AI platform for business transformation, today announced new innovations in its Now Platform Xanadu release that boost productivity and strengthen collaboration across the enterprise. A new integrated development environment (IDE) solution drives deeper collaboration across developer teams to propel innovation. Enterprise Architecture, updates to AIOps, and Service Reliability Management streamline IT processes for business-critical services. Guided Self-Service in Employee Center provides a new way for employees to get help across departments, getting them to the right answers through a visual, interactive Q&A experience.
By ServiceNow, Inc. · Via Business Wire · September 10, 2024
ServiceNow Releases Its Most Comprehensive Set of New AI Innovations With the Now Platform Xanadu Release
ServiceNow (NYSENOW), the AI platform for business transformation, today released its most comprehensive set of new AI innovations with the Now Platform Xanadu release. The Xanadu release features hundreds of additional, new AI capabilities to boost customer agility, enhance productivity, and improve employee experiences. It also expands the generative AI (GenAI) portfolio to new mission-critical enterprise functions including Security Operations and Sourcing & Procurement Operations. In addition, the previously announced Now Assist integration with Microsoft Copilot for Microsoft 365 is now generally available, meeting employees where they work and collaborate by offering a holistic, connected experience.
By ServiceNow, Inc. · Via Business Wire · September 10, 2024
ServiceNow to Unlock 24/7 Productivity at Massive Scale With AI Agents for IT, Customer Service, Procurement, HR, Software Development, and More
ServiceNow (NYSENOW), the AI platform for business transformation, today announced its plans to integrate Agentic AI into the ServiceNow platform and unlock 24/7 productivity at massive scale across use cases including IT, customer service, procurement, HR, software development, and more. The forward-thinking approach puts AI to work for people by redefining how AI agents collaborate with employees and customers. Using advanced reasoning and grounded in cross-enterprise data through the Now Platform, ServiceNow AI Agents evolve from the more familiar prompt-based activity to deep contextual comprehension, keeping people in the loop for robust oversight and governance. Available this November, the first use cases for Customer Service Management (CSM) AI Agents and IT Service Management (ITSM) AI Agents are expected to reduce mean-time-to-resolution and make live agents more productive.
By ServiceNow, Inc. · Via Business Wire · September 10, 2024
ServiceNow Reports Second Quarter 2024 Financial Results
ServiceNow (NYSENOW), the AI platform for business transformation, today announced financial results for its second quarter ended June 30, 2024, with subscription revenues of $2,542 million in Q2 2024, representing 23% year-over-year growth and 23% in constant currency.
By ServiceNow, Inc. · Via Business Wire · July 24, 2024
ServiceNow to Make Strategic Growth Investment in Leading Telecommunications Services Partner Prodapt
ServiceNow (NYSENOW), the AI platform for business transformation, today announced its decision to make a strategic investment in Prodapt, a leading provider of digital and network services for the telecom and technology industries. As the first ServiceNow Ecosystem Ventures investment targeting the telco industry segment, Prodapt will promote the Now Platform to expand business transformation and leverage the learnings across clients through the development of new Telecom & Technology industry-specific, AI-enabled solutions, enhanced industry and domain specific go-to-market capabilities, and increased skilling of certified ServiceNow experts.
By ServiceNow, Inc. · Via Business Wire · July 24, 2024
ServiceNow Named a Worldwide Leader in IDC MarketScape for Multicloud and Hybrid Cloud Management With Automation
ServiceNow (NYSENOW), the AI platform for business transformation, has been named a Leader in the IDC MarketScape: Worldwide Multicloud and Hybrid Cloud Management with Automation, 2024 Vendor Assessment*. ServiceNow attributes this recognition of its multiple technology solutions to the increased value and agility of the Now Platform that connects cloud observability, cloud discovery, and cloud cost management solutions in a single pane of glass.
By ServiceNow, Inc. · Via Business Wire · June 12, 2024
ServiceNow unveils new AI-powered capabilities to help improve employee experiences, supercharge talent development, and optimize in-person work
Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSENOW), the AI platform for business transformation, unveiled new AI-powered capabilities to help improve employee experiences, supercharge talent development, and optimize in-person work. Enhancements to ServiceNow’s Talent Development solution, formerly named Employee Growth and Development, infuse AI into the learning experience to understand skills, support internal mobility, and enhance mentoring. In addition, new Workplace Service Delivery capabilities spur in-person employee collaboration while supporting smarter workplace utilization decisions with data and insights.
By ServiceNow, Inc. · Via Business Wire · May 9, 2024
ServiceNow announces an expansion of the strategic relationship with Equinix to streamline operations of digital infrastructure
Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSENOW), the AI platform for business transformation, announced an expansion of the strategic relationship with Equinix, the world’s digital infrastructure company ®, to streamline operations of digital infrastructure. The proposed new offerings ServiceNow and Equinix plan to develop are intended to give end-to-end visibility and intelligent insights across the entire enterprise IT stack, including data center infrastructure through ServiceNow’s AI-first platform.
By ServiceNow, Inc. · Via Business Wire · May 8, 2024
ServiceNow showcases generative AI service agents using NVIDIA AI Enterprise software
Knowledge 2024 — Today at ServiceNow’s annual customer and partner event, Knowledge 24, ServiceNow (NYSENOW), the AI platform for business transformation, showcased AI avatars of the future together with NVIDIA, leveraging NVIDIA’s Avatar Cloud Engine (ACE) speech, large language model (LLM), and animation technologies that bring digital characters to life using generative AI. The AI avatars were revealed on stage at Knowledge 24 during ServiceNow President and Chief Operating Officer CJ Desai’s keynote, with a special appearance from NVIDIA Founder and CEO Jensen Huang, highlighting the potential for even more engaging, personal, employee and customer experiences.
By ServiceNow, Inc. · Via Business Wire · May 8, 2024
ServiceNow and Microsoft Expand Strategic Alliance, Combining Generative AI Capabilities to Enhance Choice and Flexibility
Knowledge 2024-- Today at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSENOW) and Microsoft Corp. NASDAQ: MSFTNASDAQMSFT)
By ServiceNow, Inc. · Via Business Wire · May 8, 2024
ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences
Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSENOW), the AI platform for business transformation, and Genesys®, a global leader in AI-powered experience orchestration, announced a strategic partnership to elevate customer and employee experiences. The two companies plan to integrate the Genesys Cloud™ platform with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for organizations worldwide called Unified Experience from Genesys and ServiceNow.
By ServiceNow, Inc. · Via Business Wire · May 7, 2024
Infosys and ServiceNow Strengthen Strategic Collaboration to Transform Customer Experiences With Generative AI-powered Industry Solutions
Knowledge 2024 — Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, and ServiceNow (NYSENOW), the AI platform for business transformation, today announced a strengthened collaboration to transform customer experiences with generative AI-powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024. The collaboration aims to increase productivity, enhance efficiency, and improve user experience for organizations by combining ServiceNow’s Now Assist generative AI capabilities and Infosys Cobalt, a set of services, solutions, and platforms designed to accelerate cloud-powered enterprise transformation. As part of this broader AI-first, industry-first strategy, Infosys will also double its investment in training by certifying more than 3,500 employees with ServiceNow GenAI skills.
By ServiceNow, Inc. · Via Business Wire · May 7, 2024
ServiceNow and Fujitsu announce strategic commitment to launch innovative cross-industry solutions
Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSENOW), the AI platform for business transformation, and Fujitsu Limited, an industry leader in IT services and digital transformation solutions, announced a new strategic commitment to launch innovative cross-industry solutions designed to maximize value for customers globally. The companies will launch a new Fujitsu-ServiceNow Innovation Center to focus on digital transformation and customer success, and Fujitsu will expand its own use of the Now Platform on its way to provide even greater value to customers.
By ServiceNow, Inc. · Via Business Wire · May 7, 2024
ServiceNow Enhances Creator Workflows to Scale Digital Transformation Across the Enterprise
Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSENOW), the AI platform for business transformation, introduced a new no-code development studio and new automation capabilities to accelerate and scale digital transformation across the enterprise. New Creator Studio – available with ServiceNow App Engine – extends existing low-code leadership with an intuitive, no-code experience that empowers every employee to build applications. In addition, updates to Automation Engine – part of ServiceNow’s intelligent automation offering – provide a more comprehensive view of automations and simplify robotic process automation (RPA) deployments. These new solutions and tools further complement ServiceNow’s growing Now Assist for Creator generative AI capabilities.
By ServiceNow, Inc. · Via Business Wire · May 7, 2024
ServiceNow Reports First Quarter 2024 Financial Results
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its first quarter ended March 31, 2024, with subscription revenues of $2,523 million in Q1 2024, representing 25% year-over-year growth and 24.5% in constant currency.
By ServiceNow, Inc. · Via Business Wire · April 24, 2024
ServiceNow Powers Enterprise-wide Productivity and Innovation With New Generative AI Capabilities
Knowledge 2024 — Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSENOW), the AI platform for business transformation, announced new generative AI (GenAI) capabilities to power enterprise-wide productivity and innovation. New bring your own (BYO) GenAI model offers greater flexibility and choice to customers’ AI-driven transformation journeys. ServiceNow is also expanding its Now Assist portfolio with the introduction of Now Assist for Strategic Portfolio Management (SPM), helping employees connect strategic planning to customer feedback to drive business impact. Additional new GenAI features like playbook generation and app generation empower developers, accelerating rapid, large-scale development of low code apps and digital workflows. ServiceNow also introduced solutions such as knowledge article generation to supercharge agent productivity with faster knowledge sharing and content summarization. ServiceNow is also bringing Now Assist capabilities to ServiceNow’s secure Government Community Cloud (GCC), enabling public sector employees to improve customer experiences and address public needs faster and more effectively.
By ServiceNow, Inc. · Via Business Wire · May 7, 2024
ServiceNow to Announce First Quarter 2024 Financial Results on April 24
ServiceNow (NYSENOW) today announced that it will release financial results for the first quarter ended March 31, 2024, following the close of market on Wednesday, April 24, 2024. ServiceNow will host a conference call and live webcast to discuss the financial results.
By ServiceNow, Inc. · Via Business Wire · April 3, 2024
ServiceNow Accelerates Enterprise Transformation With Smarter, Faster, Simpler Experiences in the Washington, D.C. Platform Release
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced its first platform release of 2024, designed to accelerate enterprise transformation with smarter, faster, simpler experiences. The Now Platform Washington, D.C. release includes new features that boost intelligent automation and deliver fast time to value, critical elements of a business’s digital transformation roadmap.
By ServiceNow, Inc. · Via Business Wire · March 20, 2024
ServiceNow Named a Leader in Customer Service Solutions by Independent Research Firm
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in the Forrester Wave™: Customer Service Solutions, Q1 2024 for the first time. This rating recognizes ServiceNow’s Customer Service Management (CSM) solution.
By ServiceNow, Inc. · Via Business Wire · March 19, 2024
ServiceNow Announces Acquisitions of 4Industry and EY Smart Daily Management Application to Drive Innovation for Smart Industrial Environments and Connected Workers
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced it has signed an agreement to acquire 4Industry, a Netherlands-based partner whose manufacturing technology application is built on the Now Platform, and has completed the acquisition of Smart Daily Management, a connected digital worker application from EY. Together, the deals augment ServiceNow’s existing operational technology (OT) management capabilities, adding Connected Worker solutions and enhancing expertise across key industrial markets such as manufacturing, energy and transport & logistics.
By ServiceNow, Inc. · Via Business Wire · March 18, 2024
ServiceNow and NVIDIA Expand Relationship with Introduction of Telco-Specific GenAI solutions to Elevate Service Experiences
Mobile World Congress: ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, and NVIDIA NASDAQ: NVDANASDAQNVDA)
By ServiceNow, Inc. · Via Business Wire · February 25, 2024
Genpact and ServiceNow Expand Partnership to Offer Source-to-Pay Applications Across Finance and Supply Chain Operations
Genpact (NYSEG), a global professional services firm focused on delivering outcomes that transform businesses, and ServiceNow NYSE: NOWNYSENOW)(NASDAQ: DBXNASDAQDBX are already benefiting from the Source-to-Pay solution, transforming their procurement, sourcing, and case management operations. Source-to-Pay enables a seamless purchasing and case management process across work teams, allowing procurement to focus on more strategic priorities.
By ServiceNow, Inc. · Via Business Wire · February 6, 2024
ServiceNow Reports Fourth Quarter and Full-Year 2023 Financial Results
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its fourth quarter ended December 31, 2023, with subscription revenues of $2,365 million in Q4 2023, representing 27% year-over-year growth and 25.5% in constant currency.
By ServiceNow, Inc. · Via Business Wire · January 24, 2024
EY and ServiceNow Expand Strategic Alliance to Provide Solutions for Generative AI Compliance, Governance and Risk Management
The EY organization and ServiceNow (NYSENOW), the leading digital workflow organizations making the world work better for everyone, have announced an expansion of their strategic alliance to provide solutions for generative AI (GenAI) compliance, governance and risk management. The EY organization will also use ServiceNow’s Now Assist GenAI capabilities to bring enhanced experiences to EY professionals and clients. These new AI solutions seek to amplify EY capabilities on ServiceNow’s risk management solutions.
By ServiceNow, Inc. · Via Business Wire · January 24, 2024
ServiceNow to Acquire Task Mining Company UltimateSuite to Enhance Process Mining and Intelligent Automation on the Now Platform
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced it has signed an agreement to acquire task mining company UltimateSuite to enhance process mining and intelligent automation across the Now Platform. Through this acquisition, ServiceNow continues to bolster its automation and artificial intelligence (AI) capabilities to help customers identify process bottlenecks and drive stronger operational efficiencies.
By ServiceNow, Inc. · Via Business Wire · December 18, 2023
ServiceNow Announces a Strategic Collaboration Agreement With AWS
AWS re:Invent 2023: ServiceNow (NYSENOW), a leading digital workflow company making the world work better for everyone, today announced a five-year Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). Beginning early 2024, the ServiceNow Platform and full suite of solutions will be available as a Software-as-a-Service (Saas) offering in the AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on AWS. In addition, the companies will co-develop and launch industry-specific, AI-powered business applications to host on AWS and list in AWS Marketplace to add intelligence to critical business workflows. The collaboration will allow joint customers to benefit from new ways to purchase and use ServiceNow solutions.
By ServiceNow, Inc. · Via Business Wire · November 29, 2023
ServiceNow Reports Third Quarter 2023 Financial Results
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its third quarter ended September 30, 2023, with subscription revenues of $2,216 million in Q3 2023, representing 27% year-over-year growth and 24.5% in constant currency.
By ServiceNow, Inc. · Via Business Wire · October 25, 2023
ServiceNow Announces Strategic Partnership With ANSR to Power Global Capability Centers on the Now Platform
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, and ANSR, a market expert in building, managing, and scaling teams through Global Capability Centers (GCCs), today announced a strategic partnership to power GCCs on the Now Platform. The ServiceNow Ecosystem Ventures program joins existing ANSR (an Accel portfolio company) investors to accelerate growth in key global markets. The partnership will help increase talent capacity for ANSR clients by establishing ServiceNow Centers of Excellence in more than 60 GCCs to train 3,500 individuals across India. The collaboration will also allow ANSR to power its own internal GCC service delivery on ServiceNow, including Now Assist generative AI capabilities.
By ServiceNow, Inc. · Via Business Wire · October 25, 2023
ServiceNow to Announce Third Quarter 2023 Financial Results on October 25
ServiceNow (NYSENOW) today announced that it will release financial results for the third quarter ended September 30, 2023, following the close of market on Wednesday, October 25, 2023. ServiceNow will host a conference call and live webcast to discuss the financial results.
By ServiceNow, Inc. · Via Business Wire · October 4, 2023
ServiceNow and NVIDIA Announce Partnership to Build Generative AI Across Enterprise IT
Knowledge 2023—ServiceNow and NVIDIA today announced a partnership to develop powerful, enterprise-grade generative AI capabilities that can transform business processes with faster, more intelligent workflow automation.
By ServiceNow, Inc. · Via Business Wire · May 17, 2023
ServiceNow and the National Hockey League Announce Multiyear North American Partnership
Knowledge 2023-- ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone and the National Hockey League today announced a multiyear North American partnership. As an Official NHL Partner, ServiceNow will enhance game day operations, streamline employee productivity, and support new connected fan experiences.
By ServiceNow, Inc. · Via Business Wire · May 17, 2023
ServiceNow Cloud Observability Launches as One of Industry’s First Integrated End-to-End Observability Solutions for Cloud Applications
Knowledge 2023 – ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today launched ServiceNow Cloud Observability, one of the industry’s first integrated end-to-end observability solution for cloud applications. Powered by observability leader Lightstep, which ServiceNow acquired in May 2021, ServiceNow Cloud Observability helps organizations manage the growing scale and complexity of cloud and cloud-native infrastructure and break down siloes for complete visibility across the entire enterprise, all within a unified solution.
By ServiceNow, Inc. · Via Business Wire · May 16, 2023
ServiceNow to Acquire Artificial Intelligence Powered Platform G2K to Transform Retail and Beyond
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced it has signed an agreement to acquire artificial intelligence (AI) powered platform G2K to transform retail and other industries. G2K’s technology allows organizations to connect real-time data across storefronts and other physical spaces for a complete view of operational data. ServiceNow plans to add G2K’s smart IoT technology to the Now Platform, enabling businesses to intelligently action digital and in-store data with enterprise-grade workflows.
By ServiceNow, Inc. · Via Business Wire · May 12, 2023
ServiceNow to Present at Upcoming Investor Conference
ServiceNow (NYSENOW) today announced that it will attend and have executives present at one upcoming investor conference.
By ServiceNow, Inc. · Via Business Wire · February 22, 2023
ServiceNow Reports Fourth Quarter and Full-Year 2022 Financial Results
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its fourth quarter ended December 31, 2022, with subscription revenues of $1,860 million in Q4 2022, representing 22% year-over-year growth, 27.5% adjusted for constant currency.
By ServiceNow, Inc. · Via Business Wire · January 25, 2023
ServiceNow Releases New Solutions to Digitize Today’s Most Pressing Workplace Productivity Challenges
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced new solutions to help digitize today’s most pressing workplace productivity challenges. The latest capabilities – Automated service suggestions, Service Request Playbook, and Workplace Scenario Planning – are built on the ServiceNow platform and accelerate automation of complex, often offline processes for enterprises and government agencies, helping to improve service operations as well as customer, employee, and constituent experiences.
By ServiceNow, Inc. · Via Business Wire · November 3, 2022
ServiceNow Reports Third Quarter 2022 Financial Results
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced financial results for its third quarter ended September 30, 2022, with subscription revenues of $1,742 million in Q3 2022, representing 22% year-over-year growth, 28.5% adjusted for constant currency.
By ServiceNow, Inc. · Via Business Wire · October 26, 2022
ServiceNow Named a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Agile Planning Tools for Second Consecutive Year
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, has been named a Leader in the 2022 Gartner Magic Quadrant for Enterprise Agile Planning (EAP) Tools. This is the fourth consecutive year that ServiceNow was recognized for its Strategic Portfolio Management solution (formerly known as IT Business Management) and second straight year positioned as a Leader.
By ServiceNow, Inc. · Via Business Wire · April 28, 2022
Latest ServiceNow Platform Release to Accelerate Productivity and Digital Transformation with Modern Design, Expanded Hyperautomation Tools
ServiceNow (NYSENOW), the leading digital workflow company making the world work better for everyone, today announced its Now Platform® San Diego release. With an upgraded, more modern visual design and new robotic process automation (RPA) capabilities that deliver on the promise of hyperautomation, the latest version of the Now Platform is designed to help organizations address the most pressing challenges facing every industry, in every region, and transform businesses for a new economy.
By ServiceNow, Inc. · Via Business Wire · March 23, 2022
ServiceNow Broadens Lightstep Portfolio With Introduction of Incident Response Product for More Predictive, Efficient Incident Resolution
ServiceNow (NYSENOW) today announced that Lightstep is extending beyond observability and creating a differentiated portfolio for app development with the general availability of Lightstep Incident Response, helping make organizations’ digital products and services more reliable and resilient. Lightstep Incident Response will enable developers and site reliability engineers (SRE) to reduce downtime by arming them with the service context and automation they need to effectively respond to incidents, such as a software bug, power outage, or down network.
By ServiceNow, Inc. · Via Business Wire · March 14, 2022
ServiceNow to Participate at Upcoming Investor Conferences
ServiceNow (NYSENOW) today announced that it will have executives present at two upcoming investor conferences.
By ServiceNow, Inc. · Via Business Wire · February 23, 2022
DISH Uses ServiceNow to Help Build, Manage and Operate Its SMART 5G™ Network
By ServiceNow, Inc. · Via Business Wire · February 23, 2022
ServiceNow Creates Center of Excellence for Accessibility, Advances Commitment to Inclusive and Accessible Technology
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced new investments in accessibility to make the Now Platform more inclusive for a wide range of diverse needs, whether physical or cognitive. The company created a cross-functional organization, the Center of Excellence for Accessibility, and appointed Apple and Nike veteran Eamon McErlean as vice president and global head of accessibility to lead inclusive innovation on the Now Platform.
By ServiceNow, Inc. · Via Business Wire · January 20, 2022
ServiceNow Introduces New Messaging Service to Help Organizations Connect with Customers and Employees Wherever They’re Located
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced ServiceNow Messaging Service to help organizations drive better service experiences from issue to resolution.
By ServiceNow, Inc. · Via Business Wire · October 20, 2021
ServiceNow Introduces New Integrated ESG Solution to Help Companies Drive Greater Environmental, Social, and Business Impact
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced a new, integrated ESG solution powered by the Now Platform that helps companies activate ESG strategies, programs, and initiatives – from enhancing diversity and inclusion and reducing carbon emissions to enabling business resilience – across the enterprise. ServiceNow’s ESG solution combines the power of the Now Platform, new and existing products, and ServiceNow’s partner ecosystem to help organizations plan, manage, govern, and report on their ESG programs and initiatives to drive greater environmental, social, and business impact.
By ServiceNow, Inc. · Via Business Wire · October 12, 2021
ServiceNow and Celonis Form Strategic Partnership to Redefine How Work Flows
ServiceNow (NYSENOW) and Celonis today announced a strategic partnership to help companies maximize the impact and return on their digital transformation investments, a requirement to thrive in the new world of work. The partnership will combine ServiceNow’s leading low-code workflow platform with the real-time process execution capabilities of the Celonis Execution Management System (EMS). ServiceNow also intends to make a financial investment in Celonis.
By ServiceNow, Inc. · Via Business Wire · October 6, 2021
ServiceNow Named a Leader in the 2021 Gartner® Magic Quadrant™ for Enterprise Low-Code Application Platforms for Second Consecutive Year
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms. This is the second consecutive year that ServiceNow has been positioned as a Leader for its low-code platform.
By ServiceNow, Inc. · Via Business Wire · September 24, 2021
ServiceNow Named a Leader in the 2021 Gartner® Magic Quadrant™ for IT Risk Management for the Second Year in a Row
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2021 Gartner® Magic Quadrant™ for IT Risk Management. This is the second consecutive year that ServiceNow has been positioned as a Leader and recognized for its Integrated Risk Management (IRM) solution. The ServiceNow solution integrates IT, security, risk, compliance, and the business, using cross-functional workflows and AI/ML to automate processes and continuously monitor risk and compliance across the enterprise.
By ServiceNow, Inc. · Via Business Wire · September 20, 2021
ServiceNow Commits to Science-Based Targets and to Achieve Net-Zero Greenhouse Gas Emissions by 2030
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced its global commitment to achieve Net-Zero greenhouse gas (GHG) emissions by 2030 to further its vision to “workflow a better world” – one that is more sustainable, more equitable, and more ethical.
By ServiceNow, Inc. · Via Business Wire · September 20, 2021
ServiceNow Expands Strategic Partnership With Microsoft With New Collaborative App in Teams That Streamlines the Flow of Work
ServiceNow (NYSENOW) today announced an expanded strategic partnership with Microsoft to empower employees as they continue to navigate new ways of working. As part of ServiceNow’s Now Platform Rome release, the company introduced a new collaborative app for its Employee Center that integrates with Microsoft Teams and offers streamlined employee experiences in the hybrid work environment. The companies also announced expanded investments in co-innovation and go-to-market efforts across ServiceNow workflows and Teams.
By ServiceNow, Inc. · Via Business Wire · September 16, 2021
ServiceNow’s Latest Now Platform Release Helps Businesses Workflow the Biggest Challenges of the Hybrid Work Era
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced the Now Platform Rome release. The latest version of the Now Platform delivers hundreds of innovations designed to empower organizations to adapt to the hybrid work era – evolving business models, managing the employee fatigue crisis, and scaling automation and app development across the enterprise.
By ServiceNow, Inc. · Via Business Wire · September 16, 2021
ServiceNow Named a Leader in the 2021 Gartner® Magic Quadrant™ for IT Vendor Risk Management Tools for Second Consecutive Year
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2021 Gartner Magic Quadrant for IT Vendor Risk Management Tools. This is the second consecutive year that ServiceNow has been positioned as a leader and recognized for its Vendor Risk Management (VRM) solution.
By ServiceNow, Inc. · Via Business Wire · September 2, 2021
ServiceNow to Acquire Indoor Mapping Disruptor Mapwize to Make Hybrid Work for Everyone
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced it has signed an agreement to acquire Mapwize, an indoor-mapping and wayfinding company based in Lille, France. With Mapwize, ServiceNow will provide indoor mapping capabilities for employees as they reserve seats, conference rooms, workspaces and workplace resources, as well as navigate offices, from their desktop or mobile devices. Mapwize capabilities will also help workplace teams manage and update floor maps based on usage trends and evolving real-estate needs.
By ServiceNow, Inc. · Via Business Wire · August 11, 2021
ServiceNow Appoints Former Deloitte CIO Larry Quinlan to Its Board of Directors
ServiceNow (NYSENOW), the leading workflow company that makes work, work better for people, today announced the appointment of former Deloitte CIO Larry Quinlan to its board of directors, bringing the total number of directors on ServiceNow’s board to 11.
By ServiceNow, Inc. · Via Business Wire · August 2, 2021
ServiceNow Named a Leader in Omdia’s AIOps Universe Report
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced that leading analyst and consulting firm Omdia named the company a leader in its Omdia Universe: Selecting an AIOps Solution, 2021–22 report. ServiceNow is recognized for being a total capability top-scorer for its ITOM Predictive AIOps solution, as well as garnering a high-scoring 96 percent for its solution breadth.
By ServiceNow, Inc. · Via Business Wire · July 8, 2021
ServiceNow to Announce Second Quarter 2021 Financial Results on July 28
ServiceNow (NYSENOW) today announced that it will release financial results for the second quarter ended June 30, 2021, following the close of market on Wednesday, July 28, 2021. ServiceNow will host a conference call and live webcast to discuss the financial results.
By ServiceNow, Inc. · Via Business Wire · July 7, 2021
ServiceNow to Present at Upcoming Investor Conferences
ServiceNow (NYSENOW) today announced that it will have executives present at two upcoming investor conferences. These include:
By ServiceNow, Inc. · Via Business Wire · May 20, 2021
ServiceNow Delivers New Security Integrations with Microsoft to Help Organizations Stay Protected and Resilient in the Hybrid Era of Work
Knowledge 2021— ServiceNow (NYSENOW) announced new strategic Security Operations-focused integrations with Microsoft, extending the two companies existing partnership. The announcement was made at Knowledge 2021, ServiceNow’s flagship digital experience for its customers, partners, and developer community. New integrations with the ServiceNow Security Operations Solution Suite include Microsoft Azure Sentinel, Microsoft Threat & Vulnerability Management, Microsoft Teams, and Microsoft SharePoint. These integrations will help security operations teams make smarter decisions across security planning, management, and incident response.
By ServiceNow, Inc. · Via Business Wire · May 20, 2021
Knowledge 2021 Opens Today, Showcasing How the World Works With ServiceNow
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today kicks off Knowledge 2021, the company’s flagship digital experience for its customers, partners, and developer community. With more than 40,000 people registered worldwide, Knowledge 21 takes place May 11-20, 2021. Two weeks of live, interactive, and on-demand programming features more than 260 sessions across 12 content channels. Customers are at the center of Knowledge 21, with more than 145 hours of customer-led content by PepsiCo, Under Armour, Subway, the State of Kansas, Levi Strauss, and hundreds of other companies implementing digital workflows to grow their business, become more resilient, and reshape their industries.
By ServiceNow, Inc. · Via Business Wire · May 11, 2021
ServiceNow Enhances Vaccine Administration Management, Unveils New Product for the Future of Healthcare
ServiceNow (NYSENOW) today announced new updates to its Vaccine Administration Management solution and unveiled its new Healthcare and Life Sciences Service Management product. The announcement was made at Knowledge 2021, ServiceNow’s flagship digital experience for its customers, partners, and developer community. ServiceNow continues to support the delivery of millions of COVID vaccinations across the globe with workflows that connect organizations’ existing technology infrastructure to help orchestrate the critical elements of the vaccine management process, including distributing, administering, and monitoring vaccinations. The new Healthcare and Life Sciences Management product will improve end-to-end patient experiences.
By ServiceNow, Inc. · Via Business Wire · May 11, 2021
ServiceNow Innovates Field Service Management to Drive Exceptional Experiences
ServiceNow (NYSENOW) today announced innovations to its Field Service Management solution at Knowledge 2021, ServiceNow’s flagship digital experience for its customers, partners, and developer community. The updates provide modern, digital workflows to deliver better overall customer experiences and manage the increasing complexities of field service work while helping ensure the safety of both technicians and customers.
By ServiceNow, Inc. · Via Business Wire · May 11, 2021
ServiceNow to Acquire Lightstep, Combining Next-Generation Observability with the World’s Leading Enterprise Digital Workflow Platform
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, today announced it has signed an agreement to acquire next-generation observability leader Lightstep.
By ServiceNow, Inc. · Via Business Wire · May 10, 2021
ServiceNow Reports First Quarter 2021 Financial Results
ServiceNow (NYSENOW), the leading digital workflow company making work, work better for people, today announced financial results for its first quarter ended March 31, 2021, with subscription revenues of $1,293 million in Q1 2021, representing 30% year-over-year growth, 26% adjusted for constant currency.
By ServiceNow, Inc. · Via Business Wire · April 28, 2021
ServiceNow Named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning Tools
ServiceNow (NYSENOW), the leading digital workflow company that makes work, work better for people, has been named a Leader in the 2021 Gartner Magic Quadrant for Enterprise Agile Planning (EAP) Tools. This is the third consecutive year that ServiceNow was recognized for its IT Business Management (ITBM) product suite and first time positioned as a Leader.
By ServiceNow, Inc. · Via Business Wire · April 23, 2021
ServiceNow to Announce First Quarter 2021 Financial Results on April 28
ServiceNow (NYSENOW) today announced that it will release financial results for the first quarter ended March 31, 2021, following the close of market on Wednesday, April 28, 2021. ServiceNow will host a conference call and live webcast to discuss the financial results.
By ServiceNow, Inc. · Via Business Wire · April 7, 2021