Articles from RingCentral, Inc.
RingCentral Events Launches Studio, Highlights Customer Momentum, and Enhances Experiences with AI
RingCentral, Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, today unveiled Studio, a new modern capability of the RingCentral Events™ platform that enables organizers to stream and produce engaging, branded events all within the same user interface, and AI Clips, enabling marketers to produce AI-generated highlights from their events. Additionally, RingCentral Events has seen remarkable customer growth with leading global brands embracing its comprehensive suite of tools and AI-powered features to deliver engaging event experiences. Noteworthy adopters include many Fortune 500 customers, such as AWS, Trimble, MSNBC, Target, Adobe, Block, Lattice, DHL, and a new technology powerhouse that sells advanced technology solutions in industries such as construction, geospatial, agriculture, and transportation.
By RingCentral, Inc. · Via Business Wire · January 30, 2025
RingCentral Enhances Zendesk Integration to Streamline User Workflows and Personalize Customer Support
RingCentral, Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it has enhanced its Zendesk integration with the launch of Zendesk Talk Partner Edition for RingEX™. This solution seamlessly embeds RingEX’s world-class voice capabilities and rich call data directly into the Zendesk customer support platform, empowering users with streamlined workflows and actionable insights that personalize customer interactions for an elevated support experience.
By RingCentral, Inc. · Via Business Wire · December 2, 2024
RingCentral to Present at Upcoming Investor Conferences
RingCentral, Inc. (NYSERNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced that members of its management team are scheduled to present at the following investor conferences:
By RingCentral, Inc. · Via Business Wire · November 21, 2024
RingCentral Appoints Abhey Lamba as Chief Financial Officer
RingCentral, Inc. (NYSERNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced that Abhey Lamba has been appointed Chief Financial Officer and will join in his new role in the coming weeks. Lamba will be responsible for all the Company’s financial functions, including financial planning, controllership, tax, treasury, corporate development and investor relations.
By RingCentral, Inc. · Via Business Wire · November 7, 2024
RingCentral Announces Third Quarter 2024 Results
RingCentral, Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced financial results for the third quarter ended September 30, 2024.
By RingCentral, Inc. · Via Business Wire · November 7, 2024
RingCentral and Verint Announce Strategic Partnership to Bring AI-Powered Workforce Engagement Management and CX Automation to RingCX Customers
RingCentral, Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, and Verint® NASDAQ: VRNTNASDAQVRNT)
By RingCentral, Inc. · Via Business Wire · November 7, 2024
RingCentral’s New AI Assistant Now Included in RingEX At No Additional Cost
RingCentral, Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced its AI Assistant, powered by RingCentral AI, is now included in RingEX™ at no additional cost. RingCentral AI Assistant automatically generates detailed, real-time notes for phone calls; helps write, polish, and translate texts and chats; and summarizes meetings with crisp action items, reducing employees’ daily mundane work to free up their time for more critical, strategic work.
By RingCentral, Inc. · Via Business Wire · October 31, 2024
RingCentral Named a Leader in the 2024 Gartner® Magic Quadrant™ for Unified Communications as a Service Report for Tenth Year in a Row
RingCentral, Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that Gartner has recognized RingCentral as a Leader in the 2024 Magic Quadrant for Unified Communications as a Service (UCaaS) report, making this RingCentral’s tenth year in a row being named in the Leaders quadrant.
By RingCentral, Inc. · Via Business Wire · October 17, 2024
RingCentral to Announce Third Quarter 2024 Financial Results On November 7, 2024
RingCentral, Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced that it will report financial results for the third quarter ended September 30, 2024 after market close on November 7, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.
By RingCentral, Inc. · Via Business Wire · October 16, 2024
RingCentral Receives PAN-India License to Deliver First Fully Compliant Global UCaaS and CCaaS Solutions to Multinational Organizations with Operations in India
RingCentral Inc. (NYSERNG), a global leader in AI-powered trusted business communications for companies of all sizes, today announced it has received the PAN-India license from the Department of Telecommunications (DoT) to operate across all 22 telecommunications circles in India. As the first cloud provider to deliver fully-compliant Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions for India, RingCentral enables multinational organizations to connect their global offices with India branch offices for seamless communication and collaboration across messaging, video, and phone with Global RingEX Select. RingCentral’s RingCX provides companies with a simple to use, easy to deploy omnichannel contact center solution that delivers seamless, personalized, and high-quality customer experiences. When used together, Global RingEX Select and RingCX enable businesses to deliver exceptional customer service while optimizing workforce collaboration.
By RingCentral, Inc. · Via Business Wire · October 10, 2024
Zayo Teams Up With RingCentral to Modernize the Way Businesses Communicate
Zayo, a leading communications infrastructure provider, and RingCentral, Inc. (NYSERNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced a strategic relationship to launch a new offering, Zayo UC+ with RingCentral. Designed to boost workforce productivity and elevate customer experiences, the solution enables enterprises with secure, AI-powered cloud communications and contact center capabilities.
By RingCentral, Inc. · Via Business Wire · September 9, 2024
RingCentral Announces CFO Transition
RingCentral, Inc. (NYSERNG), a leading global provider of trusted AI communications for businesses of all sizes, today announced that Sonalee Parekh has resigned as Chief Financial Officer, effective September 10, to accept a Chief Financial Officer role at a public company that is not a competitor, supplier or customer to RingCentral. The Company has initiated a search to identify a successor that will include both internal and external candidates.
By RingCentral, Inc. · Via Business Wire · September 3, 2024
RingCentral Announces New AI-Powered Capabilities for RingCX
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced new innovations for its AI-powered contact center solution, RingCX™. These innovations include a native, real-time AI-powered assistant for both agents and supervisors, advanced AI-based coaching insights for managers and supervisors, and a new bring-your-own IVA framework for customers and partners to quickly integrate their Intelligent Virtual Agent of choice with RingCX. All of these latest innovations are designed to help companies deliver more seamless, personalized, and high quality customer experiences.
By RingCentral, Inc. · Via Business Wire · August 21, 2024
RingCentral to Present at Upcoming Investor Conference
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that members of its management team are scheduled to present at the following investor conference:
By RingCentral, Inc. · Via Business Wire · August 20, 2024
RingCentral Announces Second Quarter 2024 Results
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced financial results for the second quarter ended June 30, 2024.
By RingCentral, Inc. · Via Business Wire · August 1, 2024
RingCentral Announces Date of Second Quarter 2024 Financial Results Conference Call
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that it will report financial results for the second quarter ended June 30, 2024 after market close on August 1, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.
By RingCentral, Inc. · Via Business Wire · July 11, 2024
MedCare Equipment Sets New Standard for Employee and Patient Experience With RingCentral’s Communications Solutions
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced the transformative impact its solutions have had on the employee and patient experience at MedCare Equipment, a leading provider of home and durable medical equipment. Leveraging RingEX™, RingCentral’s flagship unified communications solution, and RingSense™ for Sales, MedCare Equipment has achieved a 40% reduction in average call wait times and a 92% time savings on agent call reviews and agent coaching. In addition, MedCare anticipates it will resolve customer issues and close deals 20% faster once it has fully deployed RingSense for RingCX™.
By RingCentral, Inc. · Via Business Wire · July 18, 2024
Vodafone Business Ireland and RingCentral Unveil Innovative Hybrid Work Solution, Facilitating Seamless Collaboration Across Devices and Locations
Vodafone Business Ireland and RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced the launch of Vodafone Business UC with RingCentral to organizations of all sizes in Ireland. Already accessible in Italy, Spain, Portugal, Germany, and the United Kingdom, this solution enables businesses to facilitate seamless communication and collaboration for their workforces from virtually any device, anywhere, at any time. With this offering, Vodafone Business Ireland and RingCentral are empowering businesses to embrace the evolving landscape of hybrid work.
By RingCentral, Inc. · Via Business Wire · May 15, 2024
Vodafone Business Expands Global Communications Offerings to Include RingCentral’s Native Contact Center Solution, RingCX
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that it is expanding its strategic partnership with Vodafone Business to offer Vodafone Business Contact Center with RingCentral, powered by RingCX™. By offering Contact Center as a Service (CCaaS) along with its Unified Communications as a Service (UCaaS) offering, Vodafone Business UC with RingCentral, Vodafone Business will enable its multinational customer base to provide exceptional customer experiences. In addition, Vodafone Business will extend Vodafone Business UC with RingCentral to 30 markets in total during early 2025.
By RingCentral, Inc. · Via Business Wire · July 17, 2024
Avaya and RingCentral Expand Strategic Partnership with AI-Powered Communications and Collaboration Experiences
Today at Avaya ENGAGE, RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, and Avaya, a global leader in customer experience and communications solutions, announced an expansion of offerings for Avaya customers, including a new hybrid solution of RingCentral’s AI-powered cloud business communications solution with Avaya Aura telephony, providing enhanced collaboration capabilities.
By RingCentral, Inc. · Via Business Wire · May 13, 2024
RingCentral to Present at Upcoming Investor Conferences
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that members of its management team are scheduled to present at the following investor conferences:
By RingCentral, Inc. · Via Business Wire · May 10, 2024
RingCentral Announces First Quarter 2024 Results
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced financial results for the first quarter ended March 31, 2024.
By RingCentral, Inc. · Via Business Wire · May 7, 2024
RingCentral Expands Platform Leadership with RingSense AI APIs and Workflow Builder
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced new platform capabilities that re-envision how customers build workflows within their enterprises. These capabilities allow non-technical users and developers to embed AI, video, and social messaging into workflows, automate alerts and notifications, and develop intuitive customer experiences without writing a single line of code.
By RingCentral, Inc. · Via Business Wire · April 30, 2024
RingCentral Announces Date of First Quarter 2024 Financial Results Conference Call
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, today announced that it will report financial results for the first quarter ended March 31, 2024 after market close on May 7, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.
By RingCentral, Inc. · Via Business Wire · April 17, 2024
RingCentral Named an Official Enterprise Cloud Communications Partner of the San Francisco Giants
RingCentral, Inc. (NYSERNG) - a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions - and the San Francisco Giants today announced a multi-year partnership. RingCentral is the Giants newest enterprise cloud communications partner - transforming the organization’s business communications to elevate employee and fan engagement. RingCentral branding will now be on the scoreboard and signage in the dugouts and bullpens at Oracle Park.
By RingCentral, Inc. · Via Business Wire · April 11, 2024
Brightspeed Launches Brightspeed Voice+ with RingCentral for Enterprise Customers
Brightspeed, the nation’s fourth largest fiber broadband builder, announced the launch of its Brightspeed Voice+ product powered by RingCentral’s enterprise cloud communications solution to provide Brightspeed’s Voice+ customers AI-driven integrated messaging, video and voice capabilities from virtually any device.
By RingCentral, Inc. · Via Business Wire · April 2, 2024
RingCentral Expands Global Footprint and Drives Adoption Momentum of RingCX, AI-Powered Contact Center
Today at Enterprise Connect 2024 in Orlando, RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, announced its native, AI-powered contact center, RingCX™, touts more than 1,000 features, has extended global availability, increased adoption, and added new CRM integrations.
By RingCentral, Inc. · Via Business Wire · March 26, 2024
RingCentral Reimagines the Business Phone System with Real-Time AI
Today at Enterprise Connect 2024 in Orlando, RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video, and hybrid event solutions, announced new transformative AI for its rebranded flagship solution, RingEX. By infusing RingSense™ AI across its secure, reliable platform, RingCentral is empowering every employee in an organization, from customer service to sales and marketing, with personalized and context-aware interactions that make every conversation smarter and everyday work more efficient.
By RingCentral, Inc. · Via Business Wire · March 25, 2024
Optus, One of the Largest Wireless Carriers in Australia, Selects RingCentral to Power Cloud Communications for Australian Businesses
Singtel Optus Pty Limited (Optus) and RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced a co-branded solution, Optus Loop with RingCentral, to power communications for Australian businesses of all sizes. Built on RingCentral’s reliable, secure, and feature-rich communications platform, the solution gives businesses an agile, affordable, cloud-based offering for better collaboration and communication among their employees, customers, and suppliers – on any device, from anywhere, at any time.
By RingCentral, Inc. · Via Business Wire · March 11, 2024
RingCentral to Present at Upcoming Investor Conferences
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that members of its management team are scheduled to present at the following investor conferences:
By RingCentral, Inc. · Via Business Wire · February 22, 2024
RingCentral Announces Fourth Quarter and Fiscal Year 2023 Results
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced financial results for the fourth quarter and fiscal year ended December 31, 2023.
By RingCentral, Inc. · Via Business Wire · February 20, 2024
RingCX Achieves Industry Leadership Recognition and Market Momentum as Businesses Prioritize AI-first Customer Service
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that RingCX™, a native, AI-first contact center with capabilities powered by its RingSense™ AI platform, has been identified as a Leader in the Aragon Research Globe for the Intelligent Contact Center, SMB, amid increasing momentum in customer adoption.
By RingCentral, Inc. · Via Business Wire · February 20, 2024
RingCentral Appoints Prat Bhatt to Board of Directors
RingCentral, Inc. (NYSERNG), a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions, today announced that Prat Bhatt has been appointed to the Company’s Board of Directors, effective March 1, 2024. Bhatt has been named a member of the Board’s audit committee.
By RingCentral, Inc. · Via Business Wire · February 20, 2024
RingCentral Drives Momentum and Adoption Across Healthcare Organizations
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, highlighted that healthcare organizations are adopting RingCentral for Healthcare solution for its trusted reputation in delivering consistent 99.999% reliability, innovative products, and an industry-leading open platform with rich APIs, plus security and privacy by design standards, and various certifications such as HIPAA and HITRUST. Over the past 18 months, RingCentral has added more than 500 new healthcare customers across small, midsize, and large enterprise segments.
By RingCentral, Inc. · Via Business Wire · February 5, 2024
RingCentral Modernizes Patient Care Communications for Healthcare Organizations With New EHR Integrations and Generative AI
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced a unified patient care solution for healthcare organizations worldwide. New integrations with Electronic Health Record (EHR) providers, including industry titans Epic, Cerner, and AllScripts, combined with RingCentral’s AI-powered communications suite bridge gaps in the patient engagement journey and simplify workflows. Powered by a new partnership with patient engagement software platform SpinSci, these EHR integrations ensure optimal and secure patient experiences, improved documentation, and reduced administrative burden.
By RingCentral, Inc. · Via Business Wire · February 5, 2024
RingCentral Announces Date of Fourth Quarter 2023 Financial Results Conference Call
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced that it will report financial results for the fourth quarter ended December 31, 2023 after market close on Tuesday, February 20, 2024. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.
By RingCentral, Inc. · Via Business Wire · January 30, 2024
Ned Segal Elected to RingCentral’s Board of Directors
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced that Ned Segal has been elected to the Company’s Board of Directors, effective as of the Company’s 2023 Annual Meeting of Shareholders which was held on December 29, 2023. Segal has also been named a member of both the audit committee and nominating and corporate governance committee of the Company’s Board of Directors.
By RingCentral, Inc. · Via Business Wire · January 8, 2024
RingCentral Announces Repurchase of Approximately $253 Million of Convertible Notes
RingCentral, Inc. (“RingCentral” or the “Company”) (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced that it has entered into individual, privately negotiated repurchase transactions (the “Note Repurchases”) with certain holders of the Company’s 0% Convertible Senior Notes due 2025 (the “2025 Convertible Notes”).
By RingCentral, Inc. · Via Business Wire · December 13, 2023
RingCentral Announces Return of Vlad Shmunis as CEO
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video, webinars, hybrid events, and contact center solutions, today announced that Tarek Robbiati and RingCentral mutually agreed that Robbiati would separate from the company and resign from the Board of Directors, effective December 8, 2023. Robbiati’s resignation is not a result of any disagreement with the Company or the Board, or any matter relating to the Company’s operations, policies, or practices. Vlad Shmunis, RingCentral’s founder and Executive Chairman of the Board, has returned to his full-time role as Chief Executive Officer. Shmunis will remain Chairman of the Board.
By RingCentral, Inc. · Via Business Wire · December 11, 2023
RingCentral Named a Leader in the 2023 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide Report for Ninth Year in a Row
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Gartner has recognized RingCentral as a Leader in the 2023 Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide report, making this RingCentral’s ninth year in a row being named to the Leaders quadrant.
By RingCentral, Inc. · Via Business Wire · December 5, 2023
RingCentral to Present at Upcoming Investor Conferences
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that members of its management team are scheduled to present at the following investor conferences:
By RingCentral, Inc. · Via Business Wire · November 17, 2023
RingCentral Introduces RingCentral Events for Virtual, Onsite, and Hybrid Events
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the global availability of RingCentral Events™, an all-in-one solution for virtual, onsite, and hybrid event needs. Formerly Hopin Events, RingCentral Events is designed to be immersive and personalized, enabling businesses to provide engaging experiences that take events to the next level.
By RingCentral, Inc. · Via Business Wire · November 14, 2023
RingCentral Announces General Availability of RingCX, a Natively Built AI-first Contact Center that is Simple to Use and Easy to Deploy
RingCentral, Inc. (NYSERNG), a leading provider of AI-first global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the general availability of RingCX™, a native, AI-first contact center with new capabilities powered by its RingSense™ AI platform. Integrated with RingCentral MVP™, RingCX offers a disruptive combination of product, packaging, and pricing. During controlled availability, there have been more than 50 customers who have selected RingCX, including a 1,000 plus seat win from a Fortune 500 company.
By RingCentral, Inc. · Via Business Wire · November 14, 2023
RingCentral Announces Third Quarter 2023 Results
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the third quarter ended September 30, 2023.
By RingCentral, Inc. · Via Business Wire · November 6, 2023
Vodafone and RingCentral Deliver New Cloud Solution in Spain to Enable Flexible Ways of Working
Vodafone Business and RingCentral Inc. (NYSERNG) today unveiled 'One Net Unite con RingCentral'. This solution will provide business customers greater flexibility and simplicity in the way they work, bringing innovative and efficient features that will facilitate work collaboration and remote working. ‘One Net Unite con RingCentral’ is now available for businesses of all sizes in Spain.
By RingCentral, Inc. · Via Business Wire · October 30, 2023
RingCentral Announces Date of Third Quarter 2023 Financial Results Conference Call
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the third quarter ended September 30, 2023 after market close on Monday, November 6, 2023. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.
By RingCentral, Inc. · Via Business Wire · October 11, 2023
RingCentral Confirms NFP Has Selected Its Cloud Communications Solutions to Power Employee and Customer Engagement
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that NFP has selected RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™ to power employee and customer engagement. NFP is a leading property and casualty broker, benefits consultant, wealth manager and retirement plan advisor.
By RingCentral, Inc. · Via Business Wire · September 12, 2023
Republic Airways Selects RingCentral to Power Communications for Aviation Professionals
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced Republic Airways, one of the largest regional airlines in the U.S. that operates through its partners’ brands – American Eagle, Delta Connection, and United Express – has selected RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™ to power more effective employee communications.
By RingCentral, Inc. · Via Business Wire · August 31, 2023
RingCentral Announces Repurchase of Approximately $171 Million of Convertible Notes
RingCentral, Inc. (“RingCentral” or the “Company”) (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has entered into individual, privately negotiated repurchase transactions (the “Note Repurchases”) with certain holders of the Company’s 0% Convertible Senior Notes due 2025 (the “2025 Convertible Notes”) and 0% Convertible Senior Notes due 2026 (the “2026 Convertible Notes”).
By RingCentral, Inc. · Via Business Wire · August 24, 2023
RingCentral to Present at Upcoming Investor Conference
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that members of its management team are scheduled to present at the following investor conference:
By RingCentral, Inc. · Via Business Wire · August 23, 2023
RingCentral Announces Pricing of $400 Million of Senior Unsecured Notes Due 2030
RingCentral, Inc. (“RingCentral” or the “Company”) (NYSERNG) announced today that it has priced its offering of $400 million aggregate principal amount of its 8.500% senior notes due 2030 (the “notes”) in a private offering (the “offering”) that is exempt from the registration requirements of the Securities Act of 1933, as amended (the “Securities Act”). The offering is expected to close on August 16, 2023, subject to customary closing conditions.
By RingCentral, Inc. · Via Business Wire · August 11, 2023
RingCentral Announces Proposed Private Offering of $400 Million of Senior Unsecured Notes Due 2030
RingCentral, Inc. (“RingCentral” or the “Company”) (NYSERNG) announced today that it intends to offer, subject to market and other conditions, $400 million aggregate principal amount of its senior notes due 2030 (the “notes”) in a private offering (the “offering”) that is exempt from the registration requirements of the Securities Act of 1933, as amended (the “Securities Act”). The notes will be senior unsecured obligations of the Company and are expected to be fully and unconditionally guaranteed on a senior unsecured basis by certain subsidiaries of the Company.
By RingCentral, Inc. · Via Business Wire · August 9, 2023
RingCentral Unveils RingCX – A Native, Intelligent Contact Center Solution
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the launch of RingCX™, a native, intelligent contact center. RingCX is an easy to deploy and use solution that combines RingCentral’s flagship unified communications (including message, video, phone, SMS, and fax) with contact center, plus generative AI capabilities. The result is a next generation, AI-first solution that delivers a complete native omnichannel experience and transforms customer journeys across various touchpoints.
By RingCentral, Inc. · Via Business Wire · August 7, 2023
RingCentral Announces RingSense for Phone and Enhances RingSense for Sales
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the company is expanding its artificial intelligence (AI) platform, RingSense™, across its portfolio. Leveraging generative AI, RingSense for Phone enables organizations to turn their voice conversation data into powerful insights that can enhance productivity and improve business outcomes.
By RingCentral, Inc. · Via Business Wire · August 7, 2023
RingCentral Announces CEO Succession
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Tarek Robbiati, a member of the RingCentral Board of Directors since December 2022 and Chief Financial Officer and EVP of Finance and Strategy of Hewlett Packard Enterprise NYSE: HPENYSEHPE)
By RingCentral, Inc. · Via Business Wire · August 7, 2023
RingCentral Announces Second Quarter 2023 Results
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the second quarter ended June 30, 2023.
By RingCentral, Inc. · Via Business Wire · August 7, 2023
RingCentral Expands Video Offerings With Acquisition of Events and Session Product Lines From Hopin
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the acquisition of select assets from Hopin, a leading provider of online audience engagement technology, including its flagship Events platform and Session product. Hopin Events is an all-in-one event management platform that enables planning and producing virtual and hybrid events. Hopin Session is a highly personalized engagement solution.
By RingCentral, Inc. · Via Business Wire · August 2, 2023
RingCentral Announces Date of Second Quarter 2023 Financial Results Conference Call
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the second quarter ended June 30, 2023 after market close on Monday, August 7, 2023. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.
By RingCentral, Inc. · Via Business Wire · July 13, 2023
RingCentral Becomes the First Global Cloud Provider to Offer Compliant Enterprise-grade Cloud Telephony in India
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced it is the first global cloud provider to offer fully compliant cloud phone services in India. RingCentral passed key regulatory verifications by the Department of Telecommunications (DOT) India and Telecom Regulatory Authority of India (TRAI), enabling multinational organizations with a presence in India to access cloud phone capabilities for streamlined communication with customers, partners, and employees.
By RingCentral, Inc. · Via Business Wire · June 27, 2023
RingCentral Appoints Bobbie Grafeld as Chief Human Resources Officer
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Bobbie Grafeld has been appointed as Chief Human Resources Officer. Reporting to Mo Katibeh, President and Chief Operating Officer, Grafeld will be responsible for developing and executing human resources strategy in support of the company’s overall strategic priorities.
By RingCentral, Inc. · Via Business Wire · June 13, 2023
New Independent Study Shows That Using RingCentral MVP And RingCentral Contact Center Together Help Customers Realize a ROI of 211% Over Three Years
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the findings of a commissioned Forrester Consulting Total Economic Impact™ (TEI) study showing that a composite organization representative of interviewed customers integrated RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™ realized a return on investment (ROI) of 211% over three years.
By RingCentral, Inc. · Via Business Wire · May 31, 2023
RingCentral Announces Repurchase of Approximately $461 Million of 2025 Notes
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has entered into individual, privately negotiated repurchase transactions with certain holders of the Company’s 0% Convertible Senior Notes due 2025 (the “2025 Notes”).
By RingCentral, Inc. · Via Business Wire · May 19, 2023
Vodafone Portugal and RingCentral Launch New Communications and Collaboration Solution to Power Hybrid Work for Employees
Vodafone Portugal and RingCentral, Inc. (NYSERNG) today unveiled “One Net TeamCollaboration with RingCentral,” a powerful, integrated communications solution that brings together RingCentral’s messaging and video collaboration capabilities with Vodafone’s existing fixed and mobile voice communications functionality to the Portuguese market.
By RingCentral, Inc. · Via Business Wire · May 18, 2023
RingCentral to Present at Upcoming Investor Conferences
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that members of its management team are scheduled to present at the following investor conferences:
By RingCentral, Inc. · Via Business Wire · May 11, 2023
RingCentral Announces First Quarter 2023 Results
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the first quarter ended March 31, 2023.
By RingCentral, Inc. · Via Business Wire · May 9, 2023
RingCentral Announces RingCentral for Teams 2.0 - a Next Generation Integrated Calling Experience for Microsoft Teams
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the next generation of RingCentral for Microsoft Teams 2.0. RingCentral provides the ultimate flexibility with both direct routing and a next-gen embedded app for calling, SMS, and fax.
By RingCentral, Inc. · Via Business Wire · May 8, 2023
Vodafone Business UC with RingCentral Now Available in Italy: New Solution to Power Hybrid Work for Employees and Customers
Vodafone Business and RingCentral (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today unveiled to the Italian market Vodafone Business UC with RingCentral, a powerful, integrated communications solution that brings together RingCentral’s messaging and video capabilities with Vodafone’s existing fixed and mobile voice communications functionality to the Italian market.
By RingCentral, Inc. · Via Business Wire · April 26, 2023
RingCentral Announces Date of First Quarter 2023 Financial Results Conference Call
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the first quarter ended March 31, 2023 after market close on Tuesday, May 9, 2023. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results.
By RingCentral, Inc. · Via Business Wire · April 17, 2023
RingCentral Introduces Next-Gen Communication Solution for Frontline Workers
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a next-gen communication solution for frontline workers that enhances employee- or company-owned mobile devices with walkie-talkie, voice, AI- powered video capabilities, team messaging, file sharing, and more. In the past, frontline workers have been burdened by juggling multiple devices. With RingCentral’s powerful frontline workforce solution–which now offers a new push to talk capability–frontline workers across industries like healthcare, retail, and manufacturing can use a single device to seamlessly connect and communicate with the rest of their organization.
By RingCentral, Inc. · Via Business Wire · March 27, 2023
Introducing RingSense by RingCentral: A Ground-Breaking AI Platform for Enhanced Business Communications
RingCentral, Inc. (NYSERNG), a leading provider of AI-powered global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the launch of RingSense™, a ground-breaking AI platform that brings the power of conversation intelligence to business communications and collaboration. Leveraging generative AI, RingSense enables organizations to turn their conversation data into powerful insights that will unlock productivity and drive business outcomes.
By RingCentral, Inc. · Via Business Wire · March 27, 2023
MMC Selects RingCentral’s Cloud Communications Solutions to Improve Customer Experience and Streamline Employee Workflows
MMC, Inc., a Human Resources Outsourcing company (HRO), today announced it has replaced its on-premise legacy communications systems with RingCentral, Inc. (NYSERNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to drive an improved client experience, streamline employee workflows, and deliver IT cost savings. After migrating 3,000 of its employees to RingCentral MVP® (Message Video Phone™), MMC realized substantial savings on its business communications costs.
By RingCentral, Inc. · Via Business Wire · March 14, 2023
RingCentral to Present at Upcoming Investor Conference
RingCentral, Inc. (NYSERNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that members of its management team are scheduled to present at the following investor conference:
By RingCentral, Inc. · Via Business Wire · February 23, 2023
RingCentral Announces Fourth Quarter 2022 Results
RingCentral, Inc. (NYSERNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the fourth quarter and fiscal year ended December 31, 2022.
By RingCentral, Inc. · Via Business Wire · February 15, 2023
RingCentral Announces Strategic Collaboration Agreement with AWS to Help Organizations Transform their Employee and Customer Communications
RingCentral, Inc. (NYSERNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a Strategic Collaboration with Amazon Web Services, Inc. (AWS) to help organizations accelerate their cloud journeys and transform their employee and customer communications. As part of the multi-year agreement, AWS will offer industry-leading RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™ solutions to its customers, giving them access to a leading unified communications platform that integrates enterprise-grade team messaging, video meetings, and a market-leading cloud phone system, along with an award-winning Contact Center solution.
By RingCentral, Inc. · Via Business Wire · February 15, 2023
RingCentral Announces Extended and Expanded Strategic Partnership Agreement with Avaya
RingCentral, Inc. (NYSERNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced an extended and expanded strategic partnership agreement with Avaya Inc., a global provider of solutions to enhance and simplify communications and collaboration. As part of Avaya’s transformation and expedited recapitalization, Avaya Cloud Office by RingCentral (“ACO”) remains Avaya’s exclusive multi-tenanted Unified Communications as a Service (UCaaS) solution to Avaya’s customers, including its on-premises installed base totaling tens of millions of users worldwide.
By RingCentral, Inc. · Via Business Wire · February 14, 2023