Articles from PagerDuty, Inc.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today published the 2025 State of Digital Operations Report, which demonstrates the excitement for the business impact that AI and automation have delivered. Based on survey responses from more than 1,100 operations leaders across the North American, European, Middle Eastern, and African (EMEA) and Asia-Pacific and Japan (APJ) regions, the data highlights how efficiency, security and innovation are among the top priorities shaping IT operations in 2025.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that members of its management team will present at the 27th Annual Needham Growth Conference on Wednesday, January 15th, at 8am ET.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today released a study that reveals service disruptions remain a critical concern for IT and business executives, with 88% of respondents saying they believe another major incident will occur in the next 12 months. PagerDuty surveyed 1,000 IT and business executives who were director level and above, from the U.S., U.K., Australia and Japan. The study’s findings illustrate how critical it is for companies to implement efficient processes and strategies for preventing major incidents and mitigating damages, while maintaining customer trust.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, announced today the appointment of Sarah Franklin to the company’s Board of Directors and Audit Committee.

AWS re:Invent 2024-- PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced new generative AI (genAI) and automation features of PagerDuty Advance, which is embedded across the PagerDuty Operations Cloud platform, in collaboration with Amazon Web Services (AWS). Unveiled onstage at AWS re:Invent 2024 by PagerDuty Chairperson and CEO, Jennifer Tejada, during AWS CEO Matt Garman’s keynote, the latest collaboration combines the capabilities of PagerDuty Advance with Amazon Q Business, Amazon Bedrock and Amazon Bedrock Guardrails, empowering organizations to safely deploy genAI into their incident management processes while becoming more automated, connected and operationally resilient.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the third quarter of fiscal 2025, ended October 31, 2024.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the third quarter fiscal year 2025, ended October 31, 2024, after market close on November 26, 2024. PagerDuty will host a live Zoom video call (meeting ID 975 4160 6140) for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. For audio only, the dial-in number 1-312-626-6799 may be used. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced a new Total Economic Impact™ (TEI) study, conducted by Forrester Consulting and commissioned by PagerDuty, which reveals that a composite organization* representative of interviewed customers using the PagerDuty Operations Cloud achieved a considerable 249% return on investment (ROI) over three years with a payback period of less than 12 months. The full Forrester TEI study is available for download here.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced the appointments of Pritesh Parekh as Chief Information Security Officer (CISO) and Rukmini Reddy as Senior Vice President of Engineering. With these appointments, the company expands its senior leadership as it continues its commitment to innovating as the most trusted and resilient digital operations management platform for the enterprise.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the second quarter of fiscal 2025, ended July 31, 2024.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the second quarter fiscal year 2025, ended July 31, 2024, after market close on September 3, 2024. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty On Tour - PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today released a study of 500 IT leaders and decision-makers of companies with more than 1,000 employees responsible for IT operations from the United States, the United Kingdom and Australia, that highlights the growing impacts of customer-facing incidents and the ways automation can help mitigate. The findings illustrate the significant length and cost of incidents: the average incident takes nearly three hours to resolve (175 minutes) while the estimated cost of downtime is $4,537 per minute, meaning each incident can cost nearly $794,000. As respondents’ organizations saw an average of 25 high-priority/priority incidents in the last 12 months, the cumulative costs add up to just under $20 million per year, per organization.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that members of its management team will present at the Bank of America Global Technology Conference 2024 on Tuesday, June 4th at 2:20 pm ET and the William Blair 44th Annual Growth Stock Conference on Wednesday, June 5th, at 5:40 pm ET.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced the appointment of Eduardo Crespo as vice president of EMEA. Crespo will lead PagerDuty’s next phase of growth in the EMEA region bringing the PagerDuty Operations Cloud to enterprise customers across EMEA to solve their biggest digital challenges.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced speakers for its PagerDuty On Tour 2024, a series of global events convening business leaders, technologists, DevOps practitioners, site reliability engineers and more.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, announced today the appointment of Teresa Carlson to the company’s Board of Directors. Carlson brings more than 25 years of industry experience and expertise in leading complex business transformations for premier SaaS, data management and cloud businesses, including Amazon Web Services (AWS), Splunk, Microsoft and General Catalyst.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, announced today the appointment of Jeff Hausman as Chief Product Development Officer. Hausman will lead PagerDuty’s product strategy and execution including Product Management, Engineering, Design, and User Experience to expand the PagerDuty Operations Cloud.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that members of its management team will present at the 26th Annual Needham Growth Conference on Wednesday, January 17th at 3:45pm ET.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it is the recipient of a 2023 Geo and Global AWS Partner Award, recognizing leaders around the globe playing a key role helping customers drive innovation and build solutions on Amazon Web Services (AWS).

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it has completed the acquisition of Jeli, Inc., to transform operations with an enterprise-grade, all-in-one incident management solution.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the third quarter fiscal year 2024, ended October 31, 2023, after market close on November 30, 2023. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD) (“PagerDuty”) today announced the pricing of $350 million principal amount of 1.50% Convertible Senior Notes due 2028 (the “notes”) in a private placement (the “offering”) to persons reasonably believed to be qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”). PagerDuty also granted the initial purchasers of the notes an option to purchase up to an additional $52.5 million principal amount of notes. The sale of the notes is expected to close on October 13, 2023, subject to customary closing conditions.

PagerDuty, Inc. (NYSEPD) (“PagerDuty”) today announced that it intends to offer, subject to market conditions and other factors, $350 million principal amount of Convertible Senior Notes due 2028 (the “notes”) in a private placement (the “offering”) to persons reasonably believed to be qualified institutional buyers pursuant to Rule 144A under the Securities Act of 1933, as amended (the “Securities Act”). PagerDuty also intends to grant the initial purchasers of the notes an option to purchase up to an additional $52.5 million principal amount of notes.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the second quarter of fiscal 2024, ended July 31, 2023.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the second quarter fiscal year 2024, ended July 31, 2023, after market close on August 31, 2023. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it has been approved for “In Process” status within the Federal Risk and Authorization Management Program (FedRAMPⓇ) and is now listed as “In Process” in the FedRAMP Marketplace. This milestone puts PagerDuty another step closer to receiving FedRAMP Authority to Operate for the PagerDuty Operations CloudSM.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced Forrester Research, Inc. named PagerDuty a Leader in The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023 report. PagerDuty AIOps is a solution that ingests and normalizes events from any source, and extracts signal from the noise to provide powerful context and noise reduction at scale. PagerDuty AIOps is part of the PagerDuty Operations Cloud℠, an AI-powered platform to help enterprise companies cross the modern operations chasm.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the first quarter of fiscal 2024, ended April 30, 2023.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the first quarter fiscal year 2024, ended April 30, 2023, after market close on June 1, 2023. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced the general availability of PagerDuty AIOps, a solution that delivers end-to-end automation, from event ingestion through auto-remediation, to reliably process high volumes of data and events and resolve incidents quickly. PagerDuty AIOps leverages machine learning (ML) and proprietary artificial intelligence (AI) to optimize PagerDuty’s foundational data model, reducing complexity, automating more of the incident response process, and preventing costly incidents.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced the newest PagerDuty Process Automation release within its essential infrastructure for critical work, the PagerDuty Operations Cloud solution. These updates enable organizations to orchestrate automation across secure cloud and data center environments. Additionally, this PagerDuty Process Automation release addresses the sprawl of IT environments in data centers and with public cloud providers that serve different applications, regions, and customers.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the fourth quarter and full year fiscal 2023, ended January 31, 2023.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the fourth quarter and full fiscal year 2023, ended January 31, 2023, after market close on March 15, 2023. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced the availability of PagerDuty for Customer Service in ServiceNow CSM. This new release builds upon PagerDuty’s long history as the first vendor enabling hybrid operations that connect the front office and back office. PagerDuty for Customer Service in ServiceNow CSM enables teams using the PagerDuty Operations Cloud and ServiceNow to connect developer, ITOps, and CSOps teams alike, and is required infrastructure for keeping ITSM and customer help desks up to date.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced Jeremy Kmet, Senior Vice President, North America Sales and Customer Acquisition, is being appointed Senior Vice President of Global Field Operations, reporting into Chair and CEO Jennifer Tejada, effective February 1, 2023. Dave Justice, Chief Revenue Officer, is leaving the company to pursue other opportunities after the financial year end.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the third quarter of fiscal 2023, ended October 31, 2022.

PagerDuty (NYSEPD), the leader in digital operations management, continues to expand its product line designed specifically for customer service teams. More than 2,000 customer service teams are using PagerDuty’s platform globally. The company launched a specific solution for customer service teams, PagerDuty’s Customer Service Operations (CSOps) solution two years ago, which breaks down the walls between service agents and development teams, improving time to resolution and powering better customer experience.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the second quarter of fiscal 2023, ended July 31, 2022.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the second quarter fiscal 2023, ended July 31, 2022, after market close on September 1, 2022. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced that the company has been recognized for having a gender-balanced board by 50/50 Women on Boards™ (50/50WOB), the leading global education and advocacy campaign driving gender balance and diversity on corporate boards.

PagerDuty Inc. (NYSEPD), a global leader in digital operations management, today at PagerDuty Summit 2022, announced new PagerDuty Operations Cloud™ capabilities to rapidly identify time-sensitive opportunities and incidents while freeing up team capacity and improving efficiency. As companies embark upon multi-year digital transformation and cloud adoption initiatives, PagerDuty has become essential infrastructure, enabling enterprises to further accelerate their digital operations from manual and reactive towards proactive and preventive, and empowering teams to spend less time on escalated break-fix work and more time innovating.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced that Katherine Post Calvert will join the company as Chief Marketing Officer (CMO) on May 9, 2022.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced two new product releases, PagerDuty Process Automation On Prem 4.0, the platform powering the PagerDuty Process Automation portfolio, and PagerDuty Runbook Automation, a software as a service offering that provides the same capabilities and value that customers have come to depend upon from the On Prem version. As organizations mature their digital strategies and seek to maximize DevOps practices, automation offers greater productivity and efficiency. PagerDuty solutions bring automation to departments and functions across the enterprise, helping to manage unpredictable, unstructured and time-sensitive work.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the fourth quarter and full fiscal year 2022, ended January 31, 2022, after market close on March 16, 2022. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced new capabilities to further support the digital-first orientation of businesses as they seek to meet heightened expectations for customer experiences. The new solutions inject control and logic at the event layer instantly to drive real-time behaviors and workflows. Uniquely integrating this new event management into operations automation reduces manual processes and toil, automates work, and drives best practices across distributed teams.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the third quarter of fiscal year 2022, ended October 31, 2021, after market close on December 07, 2021. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the video call will be available on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it has updated PagerDuty for Salesforce Service Cloud on Salesforce AppExchange. This update provides businesses with a new way to instantly update service agents and stakeholders of critical customer-impacting incidents and gives them the power to drive action and engage with experts across the organization to speed up resolution time and improve customer satisfaction.

PagerDuty (NYSEPD), a global leader in digital operations management, today announced it is expanding to Lisbon, Portugal, with the location serving as an important cross-functional hub of innovation and development. The company expects to hire up to 100 high-skilled professionals in Lisbon by the end of 2022 for key functions such as software engineers and developers as well as finance and operations.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that members of its management team will participate in the upcoming investor conferences:

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced financial results for the second quarter of fiscal 2022, ended July 31, 2021.

PagerDuty (NYSEPD), a global leader in digital operations management, today announced it has appointed Roshan Kindred to the newly created position of chief diversity officer. Kindred is responsible for amplifying PagerDuty’s inclusion, diversity and equity (ID&E) initiatives, and is a strategic new member of the company’s executive leadership team. In addition, as international revenue increased by 38% year over year in its first quarter, PagerDuty also announced Jill Brennan will join PagerDuty as vice president, EMEA to continue to expand the company’s global reach.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it will release its financial results for the second quarter of fiscal year 2022, ended July 31, 2021, after market close on September 02, 2021. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the video call will be available on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced new capabilities to help teams manage the time sensitive, mission critical work that is key to business success. These new solutions reduce toil, speed up response time with automation, tackle change impacts and identify incidents with AIOps, and build on existing real-time case management features for customer service operations teams. Along with those announcements, PagerDuty announced two new add-on products, Runbook Actions and a new plan for customer service operations.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that it will host a virtual Investor Day on June 24, 2021 from 8am-11am Pacific Time (11am-2pm Eastern Time). The live webcast will be available via prior registration, and replays will be available for a limited time at investor.pagerduty.com.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced new integrations with JFrog NASDAQ: FROGNASDAQFROG)

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced financial results for the first quarter of fiscal 2022, ended April 30, 2021.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, has hired industry veteran Timm Hoyt to lead its global partner and alliances organization. As vice president of partnerships, Hoyt will work directly with PagerDuty’s product and sales team to increase partnership-driven revenue.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it will release its financial results for the first quarter of fiscal year 2022, ended April 30, 2021, after market close on June 03, 2021. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the video call will be available on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.