Articles from PagerDuty

PagerDuty (NYSEPD), a global leader in digital operations management, today announced that Chairperson and CEO Jennifer Tejada will be a guest speaker during the 2024 AWS re:Invent keynote. Tejada will join AWS CEO, Matt Garman, as he showcases how AWS is innovating across every aspect of the world’s leading cloud.

PagerDuty (NYSEPD), a global leader in digital operations management, today announced GigaOm has named PagerDuty a Leader for the third consecutive year in its annual GigaOm Radar for AIOps. Despite the transformative potential of AI, businesses have not realized the full benefits of the technology and often face significant challenges such as integrating AI into existing workflows, managing data quality, and addressing the skills gaps with their teams. The PagerDuty Operations Cloud builds operational resilience by scaling teams with AI and automation, allowing organizations to replace point solutions with a comprehensive platform backed by over five years of AI integration.

PagerDuty (NYSEPD), a global leader in digital operations management, today announced innovations for the PagerDuty Operations Cloud, strengthening its AI-first platform that enables organizations to build operational resilience and reduce the impact of unplanned outages. The latest features and enhancements will empower operations teams to automate their processes and reduce time spent at every stage of the incident management lifecycle to protect customer experience and mitigate the risk of operational failure while replacing point solutions.

PagerDuty (NYSEPD), a global leader in digital operations management, today announced the integration of the PagerDuty Operations Cloud with Snowflake Trail, a rich set of observability capabilities unveiled today by Snowflake, the AI Data Cloud company. By integrating the PagerDuty Operations Cloud with Snowflake Trail, joint customers can take a proactive approach to managing incidents that can deliver more resilient operations over time.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the first quarter of fiscal 2025, ended April 30, 2024.

PagerDuty On Tour - PagerDuty (NYSEPD), a global leader in digital operations management, today launched new capabilities and upgrades for the PagerDuty Operations Cloud. The new capabilities are critical to enterprises that are modernizing their operations centers, standardizing automation practices, transforming incident management, and automating their remote-location operations. Now teams can take advantage of AI and automation and more powerful end-to-end incident management capabilities to anticipate, identify and resolve operational issues more quickly than ever.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today released a study that reveals technology executives at America’s largest companies are apprehensive about the adoption of generative AI, citing security and moral implications among their concerns. In fact, 98% have directed their teams to pause internal genAI initiatives while their company establishes guidelines and policies.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it has launched its enterprise plan for Incident Management, an enterprise-grade solution that unites PagerDuty’s industry-leading incident management product with the power of Jeli’s industry-leading capabilities into a single end-to-end offering. PagerDuty Incident Management is a product within the PagerDuty Operations Cloud, which combines AIOps, Automation, Customer Service Operations, Incident Management and PagerDuty Copilot in a flexible, easy-to-use platform designed for mission-critical, time-sensitive, high-impact work across IT, DevOps, security and business teams.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the fourth quarter of fiscal 2024, ended January 31, 2024.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the fourth quarter and full fiscal year 2024, ended January 31, 2024, after market close on March 14, 2024. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today released its 2024 State of Digital Operations study, examining the concerns and priorities of enterprise and upper mid-market decision makers for the year ahead. Drawing insights from a survey of 350 business and technical leaders across numerous industries, the study revealed critical initiatives, budgets strategies and risks businesses face driving operational transformation at scale.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the third quarter of fiscal 2024, ended October 31, 2023.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced a new addition to PagerDuty Copilot, the Company’s family of previously announced assistive automation capabilities for the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines Incident Management, AIOps, Automation, and Customer Service Operations in a flexible, easy-to-use platform designed for mission-critical, time-sensitive, high-impact work across IT, DevOps, security, and business teams. The latest PagerDuty Copilot offering is a Slack-based, generative AI assistant that delivers helpful insight across the entire incident lifecycle.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced it has signed a definitive agreement to acquire Jeli, Inc. to transform operations with an enterprise-grade, all-in-one incident management solution. The addition of Jeli’s capabilities to the PagerDuty Operations Cloud will further strengthen its value as a system of action, going beyond response to drive long-lasting improvements in operational maturity. The PagerDuty Operations Cloud combines Incident Management, AIOps, Automation and Customer Service Operations in a flexible, easy-to-use platform designed for mission-critical, time-sensitive, high-impact work across IT, DevOps, security and business teams.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced new AIOps and automation capabilities for the PagerDuty Operations CloudSM, enabling customers to accelerate and optimize their critical operations in service of business transformation. The PagerDuty Operations Cloud Fall 2023 release includes event orchestration, runbook automation and updates around its recently announced generative AI (GenAI) use cases, helping organizations cut operating costs, accelerate innovation, and mitigate risk of operational failures.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced the launch of several new capabilities across the PagerDuty Operations Cloud℠: Workflow Automation for Salesforce Service Cloud and Zendesk as well as the release of Private Status Pages for improved alignment and coordination of internal stakeholders. With today’s announcement, customer service teams can potentially reduce the cost associated with using alternate private status pages by as much as 50%1, drive down mean time to resolution (MTTR), improve SLAs and provide better customer experiences with the flexibility and control required to manage stakeholder communications associated with major incidents. CIOs can potentially lower the total cost of ownership associated with incident management practices through an integrated platform to connect customer service teams, internal stakeholders and engineers.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced the introduction of AI-generated runbooks in early access, as well as powerful new analytics capabilities for the PagerDuty Operations CloudSM. Using PagerDuty Runbook Automation from the Operations Cloud, customers replace manual procedures with automated self-service workflows, potentially saving hundreds of working days per year. With PagerDuty’s new generative AI capabilities, customers could realize hundreds of thousands of dollars in annual operational cost savings by using natural-language prompts paired with prompt-engineering automation–high quality prompts iteratively guiding users–to initiate low-code autonomous runbooks for frequently deployed workflows and procedures within a company's IT operations process.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that members of its management team will present at William Blair's 43rd Annual Growth Stock Conference on Tuesday, June 6th, at 11:40am ET. And, at Baird's 2023 Global Consumer, Technology & Services Conference on Wednesday, June 7th, at 10:15am ET.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced the general availability of PagerDuty Status Pages. Status Pages allow PagerDuty customers to proactively communicate status updates with their customers while keeping both internal technical teams and customer service teams informed, as well. Intuitive, easy to use, and able to be set up in minutes, the new add-on feature is fully integrated into the PagerDuty platform, minimizing friction and eliminating context switching as teams are working to both resolve an incident and inform customers of its status. This release continues to expand the capabilities of the PagerDuty Operations Cloud™

PagerDuty, a global leader in digital operations management, is excited to announce it is a recipient of a 2022 Regional and Global AWS Partner Awards, recognizing leaders around the globe playing a key role helping customers drive innovation and build solutions on Amazon Web Services (AWS).

PagerDuty Inc., a global leader in digital operations management, is showcasing its recently launched automation capabilities at Amazon Web Services (AWS) re:Invent 2022. PagerDuty Process Automation is now available in AWS Marketplace, a curated digital catalog that customers can use to find, buy, deploy, and manage third-party software, data, and services to build solutions and run their businesses. PagerDuty Process Automation can be purchased in AWS Marketplace as either a fully hosted and managed software as a service (SaaS) or through a customer managed solution.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the third quarter fiscal 2023, ended October 31, 2022, after market close on December 1, 2022. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty Inc. (NYSEPD), a global leader in digital operations management, today announced new enhancements to the PagerDuty Operations Cloud™ to save money, improve operational efficiency, and maximize uptime while minimizing the disruption and distraction of critical incidents. The enhancements to PagerDuty’s award-winning platform not only decrease noise, reduce toil, and automate manual work so teams can focus on innovation, they enable digital operations teams to standardize flexible, automatic incident management on the most resilient digital operations platform in the market.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced the appointments of Sesh Tirumala as Chief Information Officer (CIO) and Heather Hinton as Chief Information Security Officer (CISO). With these appointments, the company bolsters its technical leadership at the executive level as it continues to expand its investment in operational excellence, platform resilience, security, and scalability.

PagerDuty (NYSEPD), a leader in digital operations management, today announced the appointment of Bill Losch to the company’s Board of Directors. Losch, whose most recent operational role was as Chief Financial Officer (CFO) of Okta, brings more than three decades of successful experience providing financial and operational leadership for high-performing SaaS companies.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that members of its management team will present at the Canaccord Genuity 42nd Annual Growth Conference on Wednesday, August 10th, at 3:00 p.m. ET.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced that members of its management team will present at the William Blair 42nd Annual Growth Stock Conference on Thursday, June 9th, at 2:20 p.m. ET.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the first quarter of fiscal 2023, ended April 30, 2022.

PagerDuty (NYSEPD), a leader in digital operations management, today announced the expansion of its Japanese operations through a strategic partnership with Japan Cloud. PagerDuty’s digital operations platform has become critical infrastructure as companies across industries accelerate their plans for digital transformation. The new joint venture, PagerDuty Japan, further enables PagerDuty to support this transition with an experienced local team.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced speakers for its PagerDuty Summit 2022, a series of global hybrid events convening technologists, DevOps practitioners, site reliability engineers, business leaders and more.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced it will release its financial results for the first quarter fiscal 2023, ended April 30, 2022, after market close on June 2, 2022. PagerDuty will host a live Zoom video call for analysts and investors at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) on that day. Both a news release with the financial results and the live video call will be available to the public on PagerDuty’s investor relations events page at investor.pagerduty.com. A replay will be available following the call.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced that Shelley Webb will join the company as Senior Vice President, Legal, General Counsel on April 25, 2022.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the fourth quarter of fiscal 2022, ended January 31, 2022.

PagerDuty, Inc. (NYSEPD), a leader in digital operations management, today announced financial results for the third quarter of fiscal 2022, ended October 31, 2021.

PagerDuty, Inc. (NYSEPD), a global leader in digital operations management, today announced a multi-year go-to-market agreement with Amazon Web Services, Inc. (AWS) to ensure customers’ cloud migration and digital operational maturity journey is painless, agile, and seamless for consumers. Furthering its commitment to the relationship, PagerDuty also announced a fully managed Rundeck Cloud automation offering will be available on AWS in early 2022 and that its enterprise offering will also be made available in AWS Marketplace.

PagerDuty (NYSEPD), a global leader in digital operations management, today released findings from its inaugural “State of Digital Operations” report, presenting an aggregated view of data from its customer base of over 16,000 companies and 700,000 users. The report sheds light onto the volume of real-time work during the pandemic, the increasing burden on technical teams, and direct correlation between this new load and employee turnover.