Articles from 8x8, Inc.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a partnership with SpinSci Technologies to deliver a patient care solution that integrates 8x8 Contact Center with leading Electronic Health Record (EHR) systems such as EPIC, Oracle Cerner, AthenaHealth, and Meditech. The partnership enables improved patient engagement, streamlined healthcare workflows, and secure, compliant data management.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a strategic partnership with CallCabinet, a leading provider of compliance call recording solutions. As part of the 8x8 Technology Partner Ecosystem, the collaboration integrates CallCabinet’s compliance call recording with the 8x8 Platform for CX, enabling organizations to ensure regulatory compliance and enhance security.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced several new key management appointments to help accelerate the next phase of the company's CX transformation. In addition to the executive officer appointment of Joel Neeb as Chief Transformation and Business Operations Officer, the company recently appointed Darren Remblence as Vice President, Chief Information Security Officer, and Joe McStravick as Vice President of EMEA Sales.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the 8x8 Aftersale Assist™ solution enabling retailers to reduce returns, improve customer experiences, and drive revenue growth.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced strong customer adoption and usage of the AI-powered 8x8 Platform for CX is helping to drive the next phase of the company's CX transformation. AI-based customer experience solutions, led by organizations increasingly adopting 8x8 Intelligent Customer Assistant to provide customer self-service, grew 84% year-over-year as of the third quarter of fiscal year 2025 ended December 31, 2024.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced that CRN®, a brand of The Channel Company, has named Michelle Paitich, Global Vice President, Channel Sales at 8x8, to the prestigious 2025 CRN® Channel Chiefs list, which recognizes the IT vendor and distribution executives who are driving strategy and setting the channel agenda for their companies.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today reported financial results for the third quarter of fiscal year 2025 ended December 31, 2024.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced recent enhancements to the 8x8 Platform for CX. The latest updates, including expanded 8x8 Secure Pay capabilities, AI-powered 8x8 Intelligent Customer Assistant innovations, and new customer engagement and employee collaboration enhancements, boost employee productivity and efficiency, while empowering organizations to engage with customers across their preferred channels, delivering superior experiences at every touchpoint.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced it will release financial results for the third fiscal quarter ended December 31, 2024 following the close of market on Tuesday, February 4, 2025. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the Company was ranked 728 in Newsweek’s 2nd annual rankings for the Excellence 1000 Index. The 2025 Excellence 1000 Index is the result of a collaboration between Newsweek and the Best Practice Institute (BPI), a leadership development and benchmark research company.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the appointment of Joel Neeb as Chief Transformation and Business Operations Officer. Reporting directly to CEO Samuel Wilson, Neeb will be responsible for aligning 8x8’s next phase of CX transformation and strategic initiatives with operational outcomes, driving organizational excellence, and fostering a culture of accountability and innovation.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced a partnership with Descope. As the exclusive Asia Pacific partner for Descope, 8x8® will seamlessly integrate Descope’s drag-and-drop customer identity and access management (CIAM) platform with 8x8’s CPaaS APIs. This integration enables organizations to easily create and customize complete user journeys through Descope’s intuitive visual workflows.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation is driving continued recognition in prestigious industry awards from Gartner®, Frost & Sullivan, and G2, among others.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today announced the company’s CX transformation continues to drive adoption of its AI-powered 8x8 Platform for CX. Sales of new products in FY25 Q2 increased more than 60% year-over-year, led by AI-based solutions.

8x8, Inc. (NASDAQEGHT), the industry's most integrated Platform for CX that combines Contact Center, Unified Communication, and CPaaS APIs, today unveiled the next evolution of its brand—a key milestone in the Company’s journey toward a more customer-centric future. More than a refreshed look and feel, this rebrand signals the next chapter in 8x8’s CX transformation driven by a clear purpose: To connect people and organizations through seamless communication, empowering them to unlock the potential of every interaction.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced participation in the following events for the third quarter of fiscal 2025.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced the appointment of John Pagliuca, President and Chief Executive Officer at N-able NYSE:NABLNYSENABL)

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and Communications Platform as a Service provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest innovations include highly accurate AI-powered transcriptions in 8x8 Contact Center, improved call quality for Azure virtual desktop environments, and more extensive customer engagement capabilities. The CX-driven capabilities enable business leaders to drive enhanced experiences and engagement across the entire organization, for both the customers and employees.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and Communications Platform as a Service provider, today reported financial results for the second quarter of fiscal year 2025 ended September 30, 2024.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and CPaaS platform provider, today announced that CareMonitor has deployed 8x8 CPaaS to support critical patient interactions. The company integrated 8x8 Jitsi as a Service (JaaS) and 8x8 SMS API into its solution to support over five thousand unique patient interactions each day.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and CPaaS platform provider, today announced it will release financial results for the second fiscal quarter ended September 30, 2024 following the close of market on Monday, November 4, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and CPaaS platform provider, today announced the expanded availability of AI-powered voice support for 8x8 Intelligent Customer Assistant, adding to the already available digital capabilities and helping to drive increased 8x8 customer adoption and usage. 8x8 Intelligent Customer Assistant, a powerful, user-friendly conversational AI solution that equips organizations with virtual agents, enables businesses to create instant, effortless, and engaging self-service experiences, now supports human-like voice as well as digital interactions across multiple regions and languages to deliver automation and personalized experiences at scale.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and CPaaS platform provider, today announced it has been named a Leader in the 2024 Gartner Magic Quadrant for Unified Communications as a Service1. This is the thirteenth consecutive year 8x8 has been recognized as a Leader in this report.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX and CPaaS platform provider, today announced expanded availability of Video Elevation capabilities for 8x8 Contact Center. The new digital engagement capabilities enable contact center agents to visually diagnose and resolve issues, such as property damage or the assembly of a recently purchased product, reducing the need for onsite technical assistance and improving the overall customer experience. Since introducing Video Elevation, video interactions initiated by agents using 8x8 Contact Center to assess and resolve customer inquiries have grown by 150% quarter-over-quarter.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX and CPaaS platform provider, today announced its Professional Services organization was named the winner of a Silver Stevie® Award in the Technology Team of the Year category and a Bronze Stevie® Award in the Customer Service Team of the Year category in the 21st Annual International Business Awards®.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX, and CPaaS platform provider, today announced that ​​a new report by industry expert Tsahi Levent-Levi and BlogGeek.me named 8x8 Jitsi as a Service (JaaS) as a leader in the programmable video market. 8x8 JaaS is part of the 8x8 CPaaS portfolio, which helps enterprises drive business growth by integrating various communication channels, including SMS, voice, chat apps, and video to enhance customer experience.

8x8, Inc. (NASDAQEGHT), a leading business communications, CX and CPaaS platform provider, today announced considerable momentum for its Customer Experience (CX) AI-powered platform transformation that is driving year-over-year contact center momentum.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Summit Fleet has deployed the 8x8 cloud contact center and unified communications platform, along with 8x8 Voice for Microsoft Teams, to support its hybrid workforce, provide cost-effective insights into its contact center, and enhance customer and employee experiences.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the first quarter of fiscal year 2025 ended June 30, 2024.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of 8x8 Active Assessor, a quick and cost-effective solution that enables landlords to proactively engage tenants, meet legal requirements, and ensure homes are compliant with health and safety standards.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced recent innovations and enhancements to the 8x8 cloud platform. The latest enhancements include extending 8x8 Intelligent Customer Assistant to support voice interactions and new AI capabilities spanning the entire 8x8 platform. The new features enable organizations to drive business success through enhanced customer and employee experiences and engagement.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Regal.io has joined the 8x8 Technology Partner Ecosystem, as part of the exclusive SellWith8 tier. The partnership combines Regal.io's sophisticated sales dialing capabilities with 8x8’s comprehensive cloud contact center and unified communications platform, enhancing outbound communication services, such as calls and SMS capabilities, to facilitate better employee and customer experiences.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the first quarter ended June 30, 2024 following the close of market on Wednesday, August 7, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the company has won two 2024 ChannelVision Visionary Spotlight Awards (VSA), taking home the Business Technology award for 8x8 Contact Center and Overall Excellence award for the 8x8 Elevate partner program.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of Andrew Burton, President and Chief Operating Officer at Rapid7 NASDAQ: RPDNASDAQRPD)

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact centre and unified communications platform provider, today announced the availability of 8x8 Ballot It!, an AI-powered self-service solution that aims to empower UK citizens with the latest and most relevant election information and help boost voter turnout in regional and national elections.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced investor events for the first quarter of fiscal 2025.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted its recent partnership with Military Makeover’s Special Edition: “Operation Career.” As a veteran-led organization and in celebration of Military Appreciation Month, 8x8 partnered with the show to capture the stories of the company’s military veterans and showcase the positive qualities and contributions veterans bring to the workplace.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the fourth quarter and fiscal year 2024 ended March 31, 2024.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Thinktank Group has deployed the 8x8 cloud contact center and unified communications platform to differentiate its multiple white label brands and enhance customer experience within its contact center.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today highlighted the latest enhancements to the 8x8 integrated cloud contact center and unified communications platform. These include 8x8 Engage for cross-organization customer engagement, Proactive Outreach for 8x8 Contact Center and Unified Communications to eliminate the reactive nature of customer service, and 8x8 Operator Connect for Microsoft Teams to provide Public Switched Telephone Network (PSTN) calling through Microsoft Teams Phone, as well as enhanced collaboration features for employees and customers to improve communication and service.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the fourth quarter and fiscal year following the close of market on Wednesday, May 8, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8x8 Operator Connect for Microsoft Teams, a purpose-built solution offering native Public Switched Telephone Network (PSTN) calling in Microsoft Teams through the Operator Connect program. The new solution adds an Operator Connect option powered by 8x8’s leading Global ReachTM network to provide reliable calling, streamlined deployment, and simplified management to increase admin efficiency for Microsoft Teams Phone customers.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it continues to be recognized in prominent industry awards, including recent recognitions from Constellation Research, G2, and CX Today.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center, unified communications, and Communications Platform as a Service (CPaaS) provider, today announced that King Power Corporation has integrated 8x8’s SMS API solution into their e-commerce platform to enhance customer experiences while effectively reducing operational costs by 30% by driving efficiency and cost savings.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and communications platform provider, today announced investor events for the fourth fiscal quarter.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of 8x8 Engage, an AI-powered, tailored solution that enables cross-organization customer engagement for enhanced customer experiences, fostering loyalty and driving business success. Intentionally engineered to address the distinct needs of customer-facing employees outside of the contact center, 8x8 Engage bridges an organization’s CX journey gaps and empowers this underserved user base with the right-fit tools and capabilities for delivering consistent, successful outcomes.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced new Proactive Outreach features for 8x8 Contact Center, enhancing customer messaging capabilities and eliminating the reactive nature of customer service. By leveraging 8x8's programmable SMS and WhatsApp capabilities natively in 8x8 Contact Center, organizations can now provide a seamless end-to-end customer experience to send highly personalized, outbound messaging campaigns at scale, with inbound responses directly routing to their agents or bots with full context and rich reporting.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that 8x8 granted restricted stock units for up to 689,104 shares of 8x8’s common stock to 11 employees. The awards vest over periods of up to three years, subject to the recipient’s continued employment or other association with 8x8 or any of its subsidiaries. The awards were granted under 8x8’s Amended and Restated 2017 New Employee Inducement Incentive Plan and approved by the independent directors of 8x8’s Compensation Committee as material inducements to the hiring of the new employees in accordance with Nasdaq Listing Rule 5635(c)(4). These awards were given under normal company business practices with terms similar to those received by other employees.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the third quarter of fiscal 2024 ended December 31, 2023.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced beta availability of a new product line that will enable organizations to deliver effective customer engagement across the entire organization. This beta is in progress for qualified 8x8 customers.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced enhancements to the 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform. The new innovations include AI-generated post-meeting smart summaries and action items, AI summarization beta for 8x8 Speech Analytics, additional integrations with key technology partners, rich omnichannel experiences across both 8x8 Contact Center and 8x8’s unified communications solution, and enhanced productivity and efficiency capabilities to improve customer and employee experiences.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud communications platform provider, today announced SellWith8™, an exclusive tier within the 8x8 Technology Partner Ecosystem, allowing technology partners to solve compelling business use cases for customers. The 8x8 Technology Partner Ecosystem program allows customer-first organizations to enhance customer experiences by deeply embedding cutting-edge technologies, including leading artificial intelligence capabilities, into the 8x8 platform with persistent data to enhance business intelligence, insights, and analytics.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the third fiscal quarter ended December 31, 2023 following the close of market on Wednesday, January 31, 2024. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the addition of AI-powered video meeting capabilities to the 8x8 XCaaS platform, enabling users to access real-time AI transcriptions, smart summaries, and follow up action items for enhanced collaboration during and after meetings. The new features highlight 8x8’s continued focus on platform innovation and delivering AI-driven contact center and unified communications solutions to improve productivity and efficiency.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Wayne Metro Community Action Agency has deployed the 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform to better serve the community with enhanced customer engagement, while improving employee efficiency and productivity.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it has won numerous prestigious industry awards, including recent recognition from CRN, TrustRadius, and Software Advice.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Ty Inc., has deployed the 8x8 XCaaS™ (Experience Communications as a Service™) cloud contact center and unified communications platform to improve customer engagement, employee communication and collaboration, both internally and externally, provide deeper data and insights, and reduce overall costs.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced 8x8 Sales Assist™ for retailers. Combining components of 8x8 Contact Center, 8x8 CPaaS, and 8x8 Work, the retail solution provides connected journeys across self- and assisted-service use cases while enabling retailers to improve customer satisfaction.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it has been named a Leader in the 2023 Gartner Magic Quadrant for Unified Communications as a Service1. This is the twelfth consecutive year 8x8 has been recognized as a Leader in this report.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact centre and unified communications platform provider, today unveiled how companies are dealing with the current permacrisis – a period defined as an extended time of instability and insecurity – that is impacting British businesses by turning to artificial intelligence (AI) and automation.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and communications platform provider, today announced investor events for the third fiscal quarter.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Baptist World Aid has deployed the 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform with 8x8 Voice for Microsoft Teams and the solution certified for Teams 8x8 Contact Center. With 8x8, Baptist World Aid now has an organization-wide integrated platform for communications, collaboration, and customer engagement across mobile, desktop, and web to deliver superior customer experiences.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that 8x8 Intelligent Customer Assistant has enabled organizations to enhance customer service experiences and increase efficiencies in the contact center. Since its launch in March 2023, customers are reporting greater than 70% first-contact resolution rates using the AI-powered service, and interactions on 8x8 Intelligent Customer Assistant increased over 50% from the previous quarter. Delivered as part of 8x8 Contact Center, 8x8 Intelligent Customer Assistant is a powerful, user-friendly conversational AI solution that enables businesses to create simple to complex self-service experiences across digital and voice channels.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today reported financial results for the second quarter of fiscal 2024 ended September 30, 2023.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the latest 8x8 XCaaS™ (Experience Communications as a Service™) integrated cloud contact center and unified communications platform innovations for enhanced customer and employee experiences, including AI-powered voice conversational self-service and the ability to elevate contact center interactions to video, further integrations with Microsoft Teams, and 8x8 video meeting enhancements.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact centre and unified communications platform provider, today announced 8x8 Remote Fix™ for UK housing associations. The solution, delivered as part of 8x8 Contact Centre, leverages programmable video capabilities from the 8x8 CPaaS portfolio to provide contact centre agents with the ability to elevate real-time tenant interactions to video using a secure video link to visually address and resolve issues.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced it will release financial results for the second fiscal quarter ended September 30, 2023 following the close of market on Wednesday, November 1, 2023. The company will host a conference call on the same day at 2:00 p.m. Pacific Time (5:00 p.m. Eastern Time) to discuss the results. The conference call will last approximately 60 minutes.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the upcoming availability of native video functionality for 8x8 Contact Center to enhance speed to resolution and overall customer experiences. Contact center agents can now elevate customer interactions to video directly within 8x8 Agent Workspace, allowing customers to visually help agents troubleshoot issues through their mobile devices. The new solution embeds 8x8 secure video interaction capabilities directly into 8x8 Contact Center, allowing organizations to easily and seamlessly add video for enhanced first contact resolution.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced findings from its 2023 State of Conversational AI in the Contact Center report. Key findings reveal that contact center and IT leaders believe conversational artificial intelligence (AI) is the future of the contact center with 80% saying these capabilities will be a must have in the near future, and 41% agreeing that if companies don’t adopt these capabilities they will fall behind. Further findings highlight how they are thinking about applying conversational AI through automation.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the appointment of contact center and growth marketing leader Bruno Bertini as Chief Marketing Officer (CMO). Reporting directly to CEO Samuel Wilson, Bertini will be responsible for developing and driving the company’s comprehensive global marketing strategy to raise market awareness and accelerate demand and growth opportunities.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced that Lake Ridge Bank has deployed the 8x8 XCaaS™ (eXperience Communications as a Service™) integrated cloud contact center and unified communications platform, to enhance customer engagement across the organization and improve employee experiences.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced the availability of voice conversational AI in 8x8 Intelligent Customer Assistant. The addition of voice expands 8x8 Intelligent Customer Assistant’s powerful, user-friendly conversational AI self-service capabilities that enable businesses to create simple to complex experiences across digital and voice channels.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center, unified communications and Communications Platform as a Service (CPaaS) platform provider, today announced the 8x8 Omni Shield solution, allowing enterprises to proactively safeguard their customers from fraudulent SMS activity. The new SMS fraud prevention communication API is part of the 8x8 CPaaS portfolio, which helps enterprises drive business growth by integrating various communication channels, including SMS, voice, chat apps, and video interaction, to enhance customer experience.

8x8, Inc. (NASDAQEGHT), a leading integrated cloud contact center and unified communications platform provider, today announced participation in the Rosenblatt 3rd Annual Technology Summit.