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Alight Elevates Employer-employee Benefits Experience With Second Release of Alight Worklife® for 2025

via Business Wire

AI-powered enhancements, deeper integrations, and greater personalization blend high-tech with human touch to simplify benefits engagement, reduce HR complexity and support evolving workforce needs

Alight, Inc. (NYSE: ALIT), a leading cloud-based human capital and technology-enabled services provider, today announced the second major release of Alight Worklife® for 2025. With enhancements across health, wealth, wellbeing, navigation and absence management, the latest release of Alight Worklife empowers employers to deliver greater clarity and connection throughout the employee benefits experience, while freeing HR teams to focus on strategic priorities beyond routine administration.

“Alight Worklife is a benefits platform built to reduce complexity for both employers and employees,” said David Essary, Chief Strategy Officer at Alight. “With AI-powered insights, personalized experiences and seamless workflows into one unified platform, Alight Worklife empowers employees to make smarter, more informed decisions around their benefits, helping lead to higher engagement, lower costs and a healthier, more resilient workforce.”

The Alight Worklife platform drives measurable ROI for employers, with a 2024 Forrester Total Economic Impact study finding a 112% ROI for a global company using Alight Worklife. Enhancements across the second release of Alight Worklife for 2025 are designed to improve employee and business outcomes across five key benefits areas, including:

Health

Across the platform, self-service tools, integrations and contactless payment options make it easier for employees to prioritize their health while helping employers increase benefits utilization rates. Features include:

  • Additional AI integrations across the platform allow employees to receive faster, more relevant responses to their search queries through AI-generated summaries, significantly reducing time spent on routine administrative tasks while boosting employee insights and knowledge around their benefits decisions.
  • An expanded programs library now includes over 100 additional detail pages, giving employers access to over 425 benefits program pages, each offering a summary of features, participant benefits and costs relevant to their organizations.
  • A Smart-Choice Accounts® digital wallet integration enables employees to pay for care in a secure, contactless and easy way through Apple Pay and Google Wallet, streamlining payments while reducing administrative overhead.

Leaves

Alight continues to unify and integrate tools, data and support on the platform to simplify and create a more cohesive leaves experience for employers and employees. The system now offers additional tailored messaging and enhancements during life transitions, including:

  • Integrated leave communications with Benefit Administration and Healthcare Navigation, prioritizing leaves of absence as a crucial part of the holistic benefits experience.
  • Adding an absence calendar to give leaders visibility into leaves schedules to improve planning for the future. People managers can now monitor leave request patterns that may prompt further action.
  • Intermittent pattern recognition technology to manage and identify fraud, alerting users and employer case managers to review leave utilization and confirm it is appropriate based on the leave an employee is certified for.

Wealth

Employees can gain access to the financial information they need quickly and easily with instant access to financial statements in a modern, intuitive interface. Wealth compliance automation reduces confusion for employees and promotes compliance for employers. Additionally, proactive required minimum distribution (RMD) notifications keep participants informed with timely retirement communications as they approach their RMD age.

High-tech, human-touch support

For Alight’s care representatives, Advanced Channel Analytics enable real-time sentiment analysis and summarization across support channels. The system captures feedback to drive continuous improvement and equips Alight’s care representatives with actionable insights to enhance outcomes and satisfaction for employees.

Wellbeing

This release introduces new tools that help boost engagement and wellbeing among employees, enabling celebration for employees. The social recognition feature in Alight Marketplace means employees can share appreciation for each other through an embedded social feed, as well as personalized gifts to celebrate life events.

With over 30 new enhancements and features, including AI-powered support functions, enhanced integrations, and new tools across the business, this marks the second major release of 2025 for Alight Worklife.

For more information about Alight Worklife, visit https://www.alight.com/platform/alight-worklife.

About Alight Solutions

Alight is a leading cloud-based human capital technology and services provider for many of the world’s largest organizations and 35 million people and dependents. Through the administration of employee benefits, Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation. Our Alight Worklife® platform empowers employers to gain a deeper understanding of their workforce and engage them throughout life’s most important moments with personalized benefits management and data-driven insights, leading to increased employee wellbeing, engagement and productivity. Learn more about the Alight Benefits Advantage™ at alight.com.

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